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    Customer Service Representative - Boston, United States - Greater Boston Convention and Visitors Bureau

    Greater Boston Convention and Visitors Bureau
    Greater Boston Convention and Visitors Bureau Boston, United States

    4 weeks ago

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    Description


    Job Type Part-timeDescriptionLove the city of Boston? Want to share your enthusiasm and knowledge with new and returning visitors? We are seeking enthusiastic, engaging individuals to work as Customer Service Reps in the Visitor Information Center at Boston Common.

    If you are a high school graduate, a retiree, a college student home for the summer or just looking for a great part-time job, join our growing teamBecome a member of our dedicated team tasked with engaging visitors & helping them explore our amazing city These are SEASONAL, part-time, hour per week) positions with a schedule requiring some holiday/weekend hours.


    Responsibilities include:
    Welcoming all visitors to the city with friendly attitude & exceptional customer service.
    Maintaining an organized work environment. Remaining informed of local events, Meet Boston membership and programs.
    Offering visitors creative ideas of how to spend their time in the city.

    Stocking all brochure racks with current literature & shelves with merchandiseSelling local attraction and tour ticketsOffering assistance & selling merchandise.

    Other such duties that may be assigned.


    Position Details:
    Part-time, hours per week; some weekend work required.

    (Spring/Summer Visitor Center hours are 8:30 am - 5:00 pm 7 days a week.)Remote work options are not available for this position.

    Requirements Excellent customer service & communication skills.
    Basic working knowledge of Boston/Cambridge area helpful, training provided. Prior retail/point of sale experience preferred, but not requiredPrior concierge and/or tourism center experience preferred, but not required.
    Ability to work some weekends and holidays.
    Ability to commute and arrive on-time.
    Must be able to wear a uniform (uniform shirt & pants) & consent to background check.
    Meet Boston offers a dynamic, fun, and collaborative work environmentTo apply, please submit a resume.
    Meet Boston is proud to be an equal opportunity and affirmative action employer. We value diversity and are committed to creating a workplace that reflects this commitment.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

    Salary Description $ hourly


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