- Manage inbound sales inquiries via phone, email, and online channels.
- Respond promptly and professionally to customer inquiries and provide accurate information about our products and services.
- Qualify leads and schedule appointments for customers to visit the dealership.
- Follow up with potential customers to ensure their needs are met and provide exceptional customer service throughout the sales process.
- Utilize CRM software to track customer interactions, appointments, and sales opportunities.
- Collaborate with sales and marketing teams to optimize lead generation and conversion strategies.
- Conduct outbound calls and email campaigns to nurture leads and generate new business opportunities.
- Stay up-to-date on product knowledge, pricing, and promotions to effectively communicate with customers.
- Assist with special promotions, events, and campaigns to drive traffic to the dealership.
- Provide feedback to management on customer preferences, market trends, and areas for improvement.
- High school diploma or equivalent; college degree preferred.
- Previous experience in customer service, sales, or a related field is a plus.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills with the ability to build rapport with customers.
- Proficiency in computer applications, including CRM software and Microsoft Office Suite.
- Ability to multitask and prioritize in a fast-paced environment.
- Positive attitude, self-motivated, and goal-oriented.
- Willingness to work flexible hours, including evenings and weekends.
- Valid driver's license and clean driving record.
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Business Development - Vallejo, United States - Wise Auto Group
Description
Job Title:
Business Development Center (BDC) Agent
Location:
Vallejo Nissan, Vallejo, CA
Job Description:
Vallejo Nissan is seeking a dynamic and customer-oriented individual to join our team as a Business Development Center (BDC) Agent.
As a BDC Agent, you will be the first point of contact for our dealership, responsible for managing incoming sales inquiries, scheduling appointments, and maintaining customer relationships to drive business growth.
Responsibilities:
Qualifications:
Join our team at Vallejo Nissan and become an integral part of our mission to provide exceptional service and exceed customer expectations.
If you have a passion for sales and enjoy interacting with people, we want to hear from you Apply today to embark on a rewarding career in the automotive industry.
For those interested in this opportunity, please send resumes to [email protected]