Event Coordinator - Boston, United States - Fooda

Fooda Boston, United States

3 weeks ago

Part time

Description

Job Description

Who We Are:

We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by a different restaurant that comes onsite and serves fresh lunch from their chef's unique menu. Fooda operates in over 20 major US cities and continues its expansion across the United States. Eight out of ten employees believe Fooda is one of their company's top perks.

Fooda is currently recruiting for a part time Event Coordinator in our Boston market. This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants.

What You'll Be Doing

Support Fooda events in a variety of capacities, including: being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience
Gain competency with Fooda's technology and standard operations procedures
Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
Conduct onsite Fooda promotions and mobile app coaching
Provide real-time onsite customer service to resolve issues promptly directly with the consumer
Facilitate audits of restaurant event set-up to ensure consistency and high quality
Escalate issues to Operations Manager when necessary to keep them informed or help problem solve
Critical hours are over lunch Tuesday - Thursday (10 am – 2 pm) but responsibilities may span 8am-4pm, depending on the market and need

Who You Are:

You love building relationships with customers and enjoy customer service
You are friendly, high energy and love interacting with other people
You are savvy with technology and will be comfortable in a fast-paced start-up
You are resourceful, exhibit grace under pressure, and know you're capable of finding solutions
You are a strong communicator and self-starter
You are organized and detail oriented. Type-A personality is a plus
You're someone who knows the local territory and gets around efficiently in your own car
You're looking for a steady part-time job (between hours per week) during regular business hours and value flexibility
Prior catering or serving experience strongly preferred

What We'll Hook You Up With:

Competitive wages
401k Retirement Savings Plan with company match
Long-term opportunities for advancement within Fooda
Networking opportunities for work or career with local restaurants
A fulfilling, challenging work experience and free food

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.

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Event Coordinator - Boston, United States - Fooda

Description

Job Description