Jobs
>
Dallas

    Carrier Relations Manager - Dallas, United States - Bandwidth

    Bandwidth
    Bandwidth Dallas, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    Who We Are:

    Bandwidth (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth's APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.

    At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

    What We Are Looking For:

    The Carrier Relations & Interconnections Manager preferably based in the United States is responsible for Carrier Relations for the Latin America region and is responsible for understanding our products, customers, market alternatives, and industry trends to optimize the voice connectivity provider portfolio.

    The role ensures the planning, procurement, and provision of high-quality, timely, and cost-effective interconnects to drive strategic footprint expansion, features, and functionality needs of the business. The role encompasses managing the relationship with the providers supporting our products and customers to deliver access to new countries, cities, and calling capabilities and features, in accordance with the local regulatory requirements in the region.

    What You'll Do:

    • Explore new markets and build new carrier interconnection to support growth objectives.
    • Manage the migration of services from legacy TDM to IP-based SIP trunks.
    • Manage the supplier relationships for fixed/mobile voice and SMS in new countries or within existing countries in the region.
    • Develop business cases on costs & savings for network expansion and growth to help determine business value, prioritization & budgeting
    • Collaborate with internal teams in the assessment of technical, operational, legal, regulatory, financial & commercial environments with suppliers within the region .
    • Assess the requirements and ensure the implementation of telephone numbers, capacity, number portability, lawful intercept, directory and emergency services, SMS and mobile, in collaboration with operational and technical support teams for the managed suppliers.
    • Provide & facilitate Carrier escalations for technical, commercial, ordering & invoice variances in the Region
    • measures and reports supplier performance in respect of quality, costs & reach to meet business productivity requirements.
    • Provide support to Infrastructure teams on forecasting & prioritizing work to ensure appropriate resources are available to execute on objectives
    • Create and maintain a clear, organized backlog of prioritized work for engineering, leadership, and stakeholders.

    What You Need:

    • Minimum 5 years of professional experience in a Telecommunications, Cloud or SaaS environment around Procurement, Project Management, Interconnection, Carrier Relations
    • Master's degree or equivalent through experience
    • Fluent in English (written and verbal), any additional language would be a strong asset such as Spanish or Portuguese.
    • Demonstrated competence in identifying and developing enhancements to voice carrier networks.
    • Demonstrated experience with managing suppliers, including negotiations in order to maintain proper quality and costs.
    • Experience with network cost financials and cycle times, including but not limited to overall costs and forecasting.
    • Experience working in cross functional team with efficient stakeholder management
    • Deep understanding of telecom voice, SMS and interconnection services
    • A team player with strong interpersonal skills and detail-oriented
    • Experience working in an Agile environment.

    The Whole Person Promise:

    At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well...

    • 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
    • All new hires receive four weeks of PTO.
    • PTO Embargo. When you take time off (of any kind) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
    • Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
    • "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
    • 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

    Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply You won't want to miss the opportunity to be a part of the BAND.

    Applicant Privacy Notice

  • Carfax, Inc.

    Government Relations Manager

    2 weeks ago

    Carfax, Inc. Dallas, United States

    Join Team CARFAX as a Government Relations Manager · Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our cust ...

  • DrDelphinium Designs + Events

    Client Relations Manager

    2 weeks ago

    DrDelphinium Designs + Events Dallas, United States

    Job Type · Full-time · Description · Our Client Relations Manager plays a critical role in helping us maintain our reputation as a leader in the floral/service industry. They are responsible for developing the skills and capabilities of their team members. The Client Relations Te ...

  • Spencer Ogden

    Investor Relations Manager

    3 weeks ago

    Spencer Ogden Dallas, United States

    Our client seeks to deliver best-in-class risk-adjusted returns through an investment framework that features comparatively rapid transaction velocity, deep technical expertise, creative financial structuring, and objective and algorithmic decision making. · They were founded in ...

  • RPC Company

    Manager, Payer Relations

    5 days ago

    RPC Company Dallas, United States

    The Manager of Payer Relations plays a critical role in maintaining credentialing & payor relationships. This position maintains strong relationships with payers and ensures effective communication between the company, clinicians, and stakeholders. · Required: · Candidate needs ...

  • Career Group Companies

    Client Relations Manager

    2 weeks ago

    Career Group Companies Dallas, United States

    As Client Relations Manager, you will be responsible for overseeing and nurturing relationships with our clients, ensuring their satisfaction and loyalty. You will be dedicated to understanding client needs, resolving issues, and fostering positive interactions. This is an exciti ...

  • GuideStone

    Manager, Donor Relations

    1 week ago

    GuideStone Dallas, United States

    Experience GuideStone · We are an innovative organization that invests in the spiritual, relational, financial, physical and professional development of our employees. We have a culture that values excellence, teamwork, humility, integrity, compassion and stewardship. · What We O ...

  • Alphabe Insight

    Public Relations Manager

    5 days ago

    Alphabe Insight Dallas, United States

    Job Description · Alphabe Insight is seeking a talented and experienced Public Relations Manager to join our team. The ideal candidate will be a strategic thinker with exceptional communication skills, a passion for storytelling, and a track record of delivering impactful PR camp ...

  • Nada Inc.

    Investor Relations Manager

    1 week ago

    Nada Inc. Dallas, United States

    Role Summary · The Investor Relations [Manager] role is critical for the Nada team, as you will be an expert in and advocate of our unique real estate investment products. In this role, you will engage directly with our online real estate investors we source through digital marke ...

  • Grant Thornton

    Employee Relations Manager

    5 days ago

    Grant Thornton Dallas, United States

    ICS - Employee Relations Manager · Grant Thornton is seeking an Employee Relations Manager to join our team. Approved office locations can be found below. · The Employee Relations Manager serves as primary manager and partners with the broader ER/People Experience team, Risk, Reg ...

  • Dr. Delphinium Designs + Events

    Client Relations Manager

    1 week ago

    Dr. Delphinium Designs + Events Dallas, United States

    Job Description · Job DescriptionDescription:Our Client Relations Manager plays a critical role in helping us maintain our reputation as a leader in the floral/service industry. They are responsible for developing the skills and capabilities of their team members. The Client Rela ...

  • Texas Oncology

    Employee Relations Manager

    2 weeks ago

    Texas Oncology Dallas, United States

    Overview: · Are you interested in a change? Our team is challenging the status quo and implementing new ways to support our business. We are restructuring our HR team and building out a dedicated employee relations team to allow for better partnership with our leadership team an ...

  • Spencer Ogden

    Investor Relations Manager

    3 days ago

    Spencer Ogden Dallas, United States

    Our client seeks to deliver best-in-class risk-adjusted returns through an investment framework that features comparatively rapid transaction velocity, deep technical expertise, creative financial structuring, and objective and algorithmic decision making. · They were founded in ...

  • Alphabe Insight

    Public Relations Manager

    5 days ago

    Alphabe Insight Dallas, United States

    Job Description · Alphabe Insight is seeking a talented and experienced Public Relations Manager to join our team. The ideal candidate will be a strategic thinker with exceptional communication skills, a passion for storytelling, and a track record of delivering impactful PR cam ...

  • Grant Thornton

    Employee Relations Manager

    3 days ago

    Grant Thornton Dallas, United States

    ICS - Employee Relations Manager · Grant Thornton is seeking an Employee Relations Manager to join our team. Approved office locations can be found below. · The Employee Relations Manager serves as primary manager and partners with the broader ER/People Experience team, Risk, Reg ...

  • Smile Doctors , LLC

    Employee Relations Manager

    3 weeks ago

    Smile Doctors , LLC Dallas, United States

    The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part o ...

  • Spencer Ogden

    Investor Relations Manager

    2 weeks ago

    Spencer Ogden Dallas, United States

    Our client seeks to deliver best-in-class risk-adjusted returns through an investment framework that features comparatively rapid transaction velocity, deep technical expertise, creative financial structuring, and objective and algorithmic decision making. · They were founded in ...

  • GAINSCO

    Employee Relations Manager

    1 day ago

    GAINSCO Dallas, United States

    Are You Driven? We Are. · We are a company of driven, enthusiastic and determined people. We celebrate achievement and success.We foster innovation, determination and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make on a da ...

  • Olympus Executives

    Client Relations Manager

    13 hours ago

    Olympus Executives Dallas, United States

    Job Description · Job DescriptionHere at Olympus Executives, we are a passionate and driven team committed to making a meaningful impact on our community. We are seeking a Client Relations Manager to support our nonprofit clients, both new and existing, in their mission to expand ...

  • Texas Oncology

    Employee Relations Manager

    2 weeks ago

    Texas Oncology Dallas, United States

    Overview: · Are you interested in a change? Our team is challenging the status quo and implementing new ways to support our business. We are restructuring our HR team and building out a dedicated employee relations team to allow for better partnership with our leadership team an ...

  • AlienVault

    Public Relations Manager

    3 weeks ago

    AlienVault Dallas, United States

    Job Overview Job Description:Overall Purpose:Responsible for managing and coordinating highly complex and cross-functional communications plans - both internal and external - that support highly-visible AT&T organizations such as Advertising, Media, Brand, Sponsorships and DE&I.K ...