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    Sr. Technical Support Engineer - Kansas City, United States - SS&C Technologies

    Default job background
    Description
    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S.

    company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries.

    Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

    Job Description

    Job Title :
    Sr. Technical Support Engineer

    Locations :
    Kansas City, MO / Hybrid

    Get To Know The Team:
    As a member of our IT Operations team, you will have various responsibilities that range from driving projects from inception to completion,
    providing on-going production support for various product offerings within SS&C Health's portfolio, engage in process improvement as well as
    engaging in efforts to share knowledge and grow as a team.

    Why You Will Love It Here

    Flexibility :
    Hybrid Work Model & a Business Casual Dress Code, including jeans

    Your Future:

    401k Matching Program, Professional Development Reimbursement

    Work/Life Balance:
    Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays

    Your Wellbeing:
    Medical, Dental, Vision, Employee Assistance Program, Parental Leave

    Diversity & Inclusion:
    Committed to Welcoming, Celebrating and Thriving on Diversity

    Training:
    Hands-On, Team-Customized, including SS&C University

    Extra Perks:
    Discounts on fitness clubs, travel and more

    What You Will Get To Do:

    • Developing infrastructure requirements
    • Building infrastructure
    • Deploying applications
    • Configuring network access and load balancers
    • Developing monitors for infrastructure and application health
    • Perform on-going production support of infrastructure and applications
    • Engage in complex problems and develop appropriate solutions
    • Work with other teams on integration projects

    What You Will Bring:
    5+ Years of experience providing exceptional customer support and documenting resolutions using various tool like ServiceNow and Jira


    • 5+ Years of supporting day-to-day operations of software application products.
    • Excellent troubleshooting skills
    • Proficiency in configuring, up dating and using Linux operating systems
    • Experience working with multiple databases including Oracle and PostgresSQL
    • Experience in the installation and configuration of Apache Tomcat
    • Experience supporting Citrix or Windows Operating Systems a plus
    • Experience using Github, Artifactory & Docker a plus
    Thank you for your interest in SS&C To further explore this opportunity, please apply through our careers page on the corporate website at

    #RK-LI

    Unless explicitly requested or approached by SS&C Technologies, Inc.

    or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

    SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

    SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.


    Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.


    Jersey City, NJ:
    Salary range for the position: 75000 USD to USD


    NY:
    Salary range for the position: 75000 USD to USD


    Washington:
    Salary range for the position: 75000 USD to USD


    California:
    Salary range for the position: 75000 USD to USD


    Colorado:
    Salary range for the position: 75000 USD to USD.
    #J-18808-Ljbffr

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