Support Engineer - Blue Summit, United States - Titan Ventures

Titan Ventures

Verified Company

Blue Summit, United States

3 weeks ago

Posted by:

Meredith Sinclair

beBee Recruiter

Description

How you will shape with us

As a technical customer and partner support, you will provide assistance with questions about CAS standard software products (including CAS genesisWorld, SmartWe).
You will support our customers and partners in solving their technical challenges.
You will conduct root cause analyses and develop initial solutions.
You will create FAQ articles, instructions, and maintain the knowledge database.

Your skills

You have completed training or a degree in the IT field.
You have a strong customer orientation that is reflected in your thinking and actions.
You can explain and present complex issues in a simple way.
You speak fluent German and have a good sense of expressing yourself verbally and in writing.
Good knowledge of English is also an advantage.

What we offer you

Your benefits

In addition to our "we" culture and focus on healthy relationships, we offer our co-creators a variety of benefits.

Best Place to Grow
Together, we shape your personal role based on your experiences and skills. This allows you to develop your strengths optimally and always be in the right place.

Pot