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    Dispatch / Scheduling Coordinator - Dallas, United States - SERVPRO of Duncanville/DeSoto

    SERVPRO of Duncanville/DeSoto
    SERVPRO of Duncanville/DeSoto Dallas, United States

    3 weeks ago

    Default job background
    Description
    SERVPRO of Duncanville/DeSoto is hiring a Dispatch Coordinator

    Benefits
    SERVPRO of Duncanville/DeSoto offers:
    • Competitive compensation
    • Superior benefits
    • Career progression
    • Professional development
    And more

    As the Dispatch Coordinator you will assist with scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment

    Key Responsibilities
    • Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
    • Review and maintain the scheduling software so that appropriate teams are routed accordingly
    • Perform detailed and accurate data entry
    • Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
    • Collaborate and assist with other departments, as needed
    Position Requirements
    • High school diploma/GED (preferred)
    • At least 2 years of customer service and/or office-related experience
    • Prior dispatch experience preferred
    • Ability to multitask and to remain detail orientated
    • Knowledge of local geographical area is preferred
    • Must be knowledgeable in relevant computer applications
    Skills/Physical Demands/Competencies
    This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

    Each SERVPRO Franchise is Independently Owned and Operated.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will
    give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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