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    Front Desk Receptionist - Virginia Beach, United States - miaar

    miaar
    miaar Virginia Beach, United States

    1 week ago

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    Description

    Our Front Desk Receptionists are the face of the company and have a huge impact on the pace and environment of our office. You will be the first and last impression for all of our patients and potential new patients. We are looking for individuals with contagious personalities, desire to improve, and a passion for health and wellness

    So, who are we looking for?

    Someone that looks forward to maintaining high standards.

    • You work hard and go straight for the goal.
    • You are excited about meeting new people.
    • You have a positive attitude and look forward to helping others.
    • You provide the greatest care and best attitude with our patients.
    Someone with the following qualities:
    • Positive attitude
    • Ability to multi-task and be flexible
    • Excellent customer service
    • Time management and organization skills
    • Attention to Detail
    • Quality Focus
    Each day you will:
    • Welcome and greet patients and visitors in person or on the telephone
    • Answer or refer inquiries
    • Optimizes patients' satisfaction, provider time, and treatment room utilization
    • Schedule appointments in person or by telephone
    • Comfort patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
    • Maintains patient accounts by obtaining, recording, and updating personal and financial information
    • Record and update financial information, record and collect patient charges, control past due payments
    • Help patients in distress by responding to emergencies
    • Protects patients' rights by maintaining confidentiality of personal and financial information
    • Maintains operation by following policies and procedures
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