Jobs
>
Charlotte

    Desktop/Tech Support Specialist - Charlotte, United States - TalentBridge

    TalentBridge
    TalentBridge Charlotte, United States

    2 weeks ago

    talentbridge background
    Description

    We are seeking a Desktop/Tech Support Specialistfor a contract job opportunity to provide first level support to our end-users via telephone, email or chat. The ideal candidate will be responsible for troubleshooting and resolving hardware, software and voice/data communication systems issues. They will escalate calls when appropriate, write concise and informative service tickets, and follow up on all tickets in a timely manner to pursue issues through to resolution.

    Responsibilities:

    • Provide technical support to end-users via telephone, email or chat
    • Troubleshoot and resolve hardware, software and voice/data communication systems issues
    • Escalate calls when appropriate
    • Write concise and informative service tickets
    • Follow up on all tickets in a timely manner and pursue issues through to resolution
    • Use ticketing systems and write technical support reports and documentation
    • Possess broad knowledge and proficiency with popular operating systems, application software, desktop and laptop computers, printers and networks
    Qualifications:
    • Previous experience in operations support or a similar role.
    • Strong customer service skills, with the ability to effectively communicate technical information to non-technical users.
    • Proficiency in Windows OS 10 and 11, with the ability to troubleshoot and resolve related issues.
    • Knowledge and experience with Mac OS, including software installations and configurations.
    • Familiarity with Mac and Apple equipment, including laptops, desktops, and peripherals.
    • Solid understanding of laptop/desktop hardware setup and troubleshooting.
    • Excellent problem-solving and analytical skills.
    • Ability to prioritize tasks and work efficiently in a fast-paced environment.
    • Strong attention to detail and commitment to providing high-quality support.
    • Certifications or additional training in relevant IT fields are a plus.
    If this sounds like you, please submit your application for consideration.

    #LI-CC
  • Preferred Floor & Tile CO.

    Operations Support Specialist

    5 days ago

    Preferred Floor & Tile CO. Charlotte, United States

    : · **About PF&TCO**: · Preferred Floor & Tile CO. (PF&TCO) is the fastest growing flooring company in the world. Headquartered in Charlotte, North Carolina with regional offices in Atlanta, Georgia, and Tampa, Florida. We are looking to continue to expand into more markets. Pref ...

  • Morris Business Solutions

    Field Service Support Specialist

    1 week ago

    Morris Business Solutions Charlotte, United States

    **Responsibilities**: · - Remote or onsite Installation of Xerox and Kyocera multifunction products · - Assisting with end user training during installation · - Effectively handle customer request for assistance and communicate with appropriate company personnel when necessary, i ...

  • Compumedics

    Clinical Application Support Specialist

    5 days ago

    Compumedics Charlotte, United States

    BASED IN- Charlotte, NC, USA_ · - EMPLOYMENT TYPE - Full time_ · **Overview**: · **Job Summary**: · Compumedics is currently searching for a **Clinical Application Support Analyst** based in Charlotte, North Carolina to join our Global Support Team. Reporting to the U.S. Service ...

  • Gaston County Government

    Administrative Support Specialist I

    5 days ago

    Gaston County Government Gastonia, United States

    The duties listed below are not all of the duties that may be assigned but are those that are considered as essential for an employee to perform. · - Uses computers to type memos, reports, and other correspondence in rough draft or final copy format; enters and retrieves informat ...

  • Gaston County Government

    Administrative Support Specialist I

    5 days ago

    Gaston County Government Gastonia, United States

    The duties listed below are not all of the duties that may be assigned but are those that are considered as essential for an employee to perform. · - Serves as the mail room Clerical Assistant for the entire Department of Health and Human Services. Responsible for handling all US ...

  • SREE Hotels LLC

    IT Support Specialist

    3 weeks ago

    SREE Hotels LLC Charlotte, United States

    SREE Hotels is looking for an experienced IT Support Specialist at our corporate office located in the Ballantyne area of Charlotte. · Position Summary: We are seeking a highly motivated and customer-focused individual to join our IT team as a Technology Support Specialist. The ...

  • SREE Hotels LLC

    IT Support Specialist

    2 weeks ago

    SREE Hotels LLC Charlotte, United States

    SREE Hotels is looking for an experienced · IT Support Specialist · at our corporate office located in the · Ballantyne area of Charlotte . · Position Summary: · We are seeking a highly motivated and customer-focused individual to join our IT team as a Technology Support Spe ...

  • MetroSys Inc

    IT Support Specialist

    2 weeks ago

    MetroSys Inc Charlotte, United States

    Responsibilities: · Provide technical support to end-users via phone, email, or in-person, addressing hardware and software-related issues. · Diagnose and resolve technical problems related to desktops, laptops, printers, mobile devices, and other peripherals. · Install, configur ...

  • Atos

    IT Support Specialist

    2 weeks ago

    Atos Charlotte, United States

    **IT Support Specialist** · **Location:** Charlotte, NC, US-US **About Atos** · Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, ...

  • Camelot Consulting, Inc.

    Support Specialist

    1 week ago

    Camelot Consulting, Inc. Charlotte, United States

    Camelot Consulting, Inc. is a 30+-year-old software development firm located near Pineville, NC, equipped with a talented staff of software designers, programmers, and consultants. We develop, sell and support software for the 3rd party logistics market which includes public ware ...

  • Marathon Health

    Practice Support Specialist

    1 week ago

    Marathon Health Charlotte, United States

    Job Locations · US-NC-Charlotte · Type · Full-Time · Overview · Practice Support Specialist · Marathon Health is seeking a full-time Practice Support Specialist (PSS) to work collaboratively with our clinical team in Charlotte, NC supporting our patients from their near-site empl ...

  • Novant Health

    Peer Support Specialist

    1 week ago

    Novant Health Charlotte, United States

    The Peer Support Specialist-Hospital position is held by a team member who is or has been a recipient of mental health and/or substance abuse services. Due to their lived experience, they provide expertise with recovery, wellness self-management, self-advocacy, and resilience and ...

  • Infovisa

    Software Support Specialist

    2 weeks ago

    Infovisa Charlotte, United States

    JOB DESCRIPTION · Position Title: Product Support Specialist · Location: Cornelius, NC · Employment Type: Full-Time, Exempt · Degree: 4-Year Degree · Minimum Experience: 3 Years · Position Summary: · The primary role of this position is to provide first level support to I ...

  • InterContinental Capital Group Inc

    Support Specialist Supervisor

    1 week ago

    InterContinental Capital Group Inc Charlotte, United States

    >> Support Specialist Supervisor Support Specialist Supervisor Summary Title:Support Specialist SupervisorID:1424 - NC (1423)Location:Charlotte, NCDepartment:Operations Description **About Intercontinental Capital Group** **:** · Intercontinental Capital Group (ICG) is a rapidly ...

  • Novant Health

    Peer Support Specialist

    1 week ago

    Novant Health Charlotte, United States

    Overview · The Peer Support Specialist-Hospital position is held by a team member who is or has been a recipient of mental health and/or substance abuse services. Due to their lived experience, they provide expertise with recovery, wellness self-management, self-advocacy, and res ...

  • Strategic Staffing Solutions

    Production Support Specialist

    2 days ago

    Strategic Staffing Solutions Charlotte, United States

    STRATEGIC STAFFING SOLUTIONS HAS AN OPENING · This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available The details are below. · Job Title: Production Support Specialist (Ab Initio/ Terada ...

  • Alternative Living Solutions of North Carolina

    Peer Support Specialist

    2 weeks ago

    Alternative Living Solutions of North Carolina Charlotte, United States

    Job Summary · To provide peer support services as part of a multi-disciplinary team to persons with mental illness and/or substance abuse problems. Service provision will focus on working with clients to enhance their recovery. Service is provided to individuals or groups. · Resp ...

  • Infovisa

    Product Support Specialist

    1 week ago

    Infovisa Charlotte, United States

    Position Title: Product Support Specialist · Employment Type: Full-Time, Exempt · Degree: 4-Year Degree · Position Summary: · The primary role of this position is to provide first level support to Infovisa's clients. This support includes but is not limited to troubleshooting a v ...

  • Elior North America

    Technical Support Specialist

    6 days ago

    Elior North America Charlotte, United States

    Technical Support Specialist Job Reference Number: 18470 Employment Type: Full-Time, Hybrid Segment: Elior Corporate Brand: ENA Corporate State: North Carolina (US-NC) When you join Elior North America, you are joining a food service team that is uni Support Specialist, Technical ...

  • Partners Personnel

    Recruitment Support Specialist

    2 weeks ago

    Partners Personnel Charlotte, United States

    We are looking for a driven, self-motivated, bilingual (Spanish/English) Recruiting Support Specialist to join team · Experienced in high volume recruiting? We are looking for go-getters with high energy who are creative, super organized and detail oriented, and are self-driven t ...