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    Full Time Paralegal - Irvine, CA, United States - Jobot

    Jobot background
    Full time
    Description

    Account Manager needed for a local transportation and logistics company This Jobot Job is hosted by: We are a full-service, third-party provider of custom logistics solutions for a diverse range of shippers across North America.

    Career Growth Opportunities
    Flexible Work-Life Balance
    This is 100% on-site with no flexibility of remote.

    Under the direction of the Director of Account Management, this role will be the main point of contact for our clients that are primarily Truckload shippers.

    The Truckload Account Manager is responsible for retaining and growing their assigned customers.

    ESSENTIAL TRUCKLOAD ACCOUNT MANAGER FUNCTIONS
    ~Accepting and building loads from our customers. You will be responsible for understanding how our customers send us loads, acknowledging the customer when received, and lastly building them accurately.
    ~Understand customer/carrier rating to properly provide quotes to customers based on specific freight criteria
    ~Understand customer/carrier rating to properly provide quotes to customers based on specific freight criteria
    ~Process all inbound, outbound and return shipments using TMS (Mercury Gate) software and other tools for accurate and timely delivery

    Customer Issue Resolution – Oversee, engage, and interact toward daily account success.
    ~Internal Relationships – Build strong partnerships with internal pillars and their leaders who interact with your accounts.
    ~Strategy – Measuring KPI & financial success. Customer-facing reporting, business reviews, strategic account plans, billing & accounting issues, contractual and spot pricing strategies.
    ~Freight Claims – Leverage internal Evans resources to process claims on behalf of our customers

    Bachelor's Degree and 2+ years of experience is preferred
    ~Experience working in a Transportation Management Software (Mercury Gate) is preferred, but not required
    ~


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