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    Customer Success Manager-1962 - Miami, United States - COVENANT GROUP LTD

    COVENANT GROUP LTD
    COVENANT GROUP LTD Miami, United States

    2 weeks ago

    Default job background
    Full time
    Description
    *Description:

    Join the first one-stop solution digital platform dedicated to aerospace tooling park management Within a very dynamic team operating in an international environment, you will oversee deploying all tool functionalities within the aerospace industry.

    *We Offer:

    • Competitive salary package
    • Excellent benefits package
    *Responsibilities:
    • Users' asset analysis
    • Data cleaning
    • Upload DATA into ERP system and linking into another system
    • User accounts creation
    • User training and accompaniment during deployment process
    • Bug reporting to development team and resolution follow up
    • Daily Support to end users on system use
    • Customer satisfaction survey and proposition of improvement and correction action plan
    • Gather End users' new development ideas and requests, evaluate and implement in the development roadmap
    *Requirements: * 2-3 years of administrative support or demonstrated knowledge, skills, and abilities to perform the above-mentioned tasks

    • AS degree or equivalent experience and or education combination
    • Ability to read and write English, follow verbal instructions, and use simple math
    • Proficient computer skills – Microsoft Office
    • Must be able to travel
    • Dynamic personality, with excellent social and communication skills, willing to work within a very active team in an international environment
    • Organizational skills
    • Technical capacity
    • Initiative, collaborative, articulate, calm and resourceful
    • Time Management
    *Must be eligible to work for any employer within the US*Employment is contingent upon the satisfactory outcome of pre-employment screening activities, including a *background check.


    Job Type:
    Full-time


    Pay:
    $50,000.00 per year


    Compensation package:

    • Bonus opportunities

    Schedule:

    • 8 hour shift

    Application Question(s):

    • Have you graduated in Communications or Marketing?

    Education:

    • Bachelor's (Required)

    Work Location:
    Hybrid remote in Miami, FL 33122


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