- Visitors: Greet all visitors with a warm and friendly attitude, ensuring a positive first impression of the company. Provide directions and assistance as needed.
- Phone Calls: Manage the main HQ switchboard and promptly answer all incoming calls. Route calls to the appropriate departments or take detailed messages when necessary.
- Service: Demonstrate a Customer-Centric attitude when dealing with customer inquiries, concerns, or complaints, either in person or over the phone. Ensure their needs are met or direct them to the appropriate resources.
- Support: Assist various departments with administrative tasks such as data entry, filing, photocopying, and preparing documents as requested.
- and Package Handling: Receive and distribute incoming mail and packages. Prepare outgoing mail and arrange courier services as needed.
- Coordination: Maintain the cleanliness and organization of the front desk area and the lobby. Coordinate office and breakroom supplies to ensure stock levels are adequate.
- and Appointments: Schedule and confirm appointments for executives and other personnel as needed. Manage meeting room reservations.
- Monitor and maintain visitor logs, ensuring that all visitors adhere to the company's security protocols. Issue visitor badges as required.
- Relay important messages and announcements to employees effectively, either via email or other appropriate channels.
- Collaborate with other staff to support the smooth functioning of the corporate office and ensure a positive work environment.
- Records: Assist in maintaining and updating employee records, ensuring accuracy and confidentiality.
- Support: Assist with posting job openings, screening resumes, and scheduling interviews.
- Assist with the onboarding process by preparing new hire paperwork and ensuring the designated workspace is prepared and ready for the new hire.
- and Payroll: Assist in tracking employee attendance and timesheets, providing data for payroll processing.
- Policies: Help disseminate HR policies and ensure employees understand and comply with them.
- Assist in ensuring compliance with labor laws and regulations, keeping HR records up to date.
- Manage the HR / EE communication mailbox.
- Assist with creating, manipulating, and managing HR-related reports.
- various task as requested.
- School Diploma or equivalent; additional administrative or HR training is a plus.
- experience as a receptionist or in customer service is preferred. Experience in HR administration is a bonus.
- communication and interpersonal skills.
- and approachable demeanor with a "servant's heart" attitude.
- organizational skills with the ability to multitask and prioritize tasks effectively.
- in using standard office software (e.g., Microsoft Office Suite).
- appearance and conduct.
- to maintain composure in high-pressure situations and handle sensitive information with confidentiality.
- proactive and self-motivated individual with a strong sense of responsibility.
- to adapt and grow within the role and the company.
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Human Resources Receptionist - Dallas, United States - Wheeler Staffing Partners
Description
Wheeler Staffing Partners is seeking an HR Receptionist. As the face of our organization, the ideal candidate will exemplify our commitment to providing exceptional customer service to all visitors, clients, and employees. In addition to front desk duties, this role will also involve supporting HR and other departments with various administrative tasks. This position requires a professional and friendly demeanor, strong communication skills, and the ability to handle multiple responsibilities efficiently.
Responsibilities:
Front Desk Duties:
HR Admin Duties:
Qualifications:
WSP specializes in filling your company's contract, contract-to-hire, direct hire, contingency, and executive positions with professional candidates. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals, and RPO Service offerings we create models to deliver a world-class service, with a sense of urgency and professionalism. Our connections and our candidates combined with a staff backed by over 20 years of experience, ensure that our clients are seeing the right candidates for their career openings.
WSP is committed to creating a diverse environment and is proud to be an equal opportunity employer.