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    Level 2 Support Technician - Denver, United States - Excell

    Excell
    Excell Denver, United States

    3 weeks ago

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    Description

    At

    eXcell, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join eXcell

    We have a brand-new opportunity for a Level 2 Support Technician to join our client's team onsite in Denver, CO and provide end user support.

    Duties and Responsibilities:
    • Provide Install, Move, Add, Change (IMAC), Break-Fix and End User Support activities as required
    • Stage, build and image systems with standard client image
    • Complete special projects as requested
    • Provide technical training to more junior employees
    • Troubleshoot End User hardware and software incidents
    • Follow Asset Management policy and procedures. Complete monthly cycle counts

    Skills and Qualifications:

    • Minimum 2+ years of Deskside Support service experience
    • A+, MCP, MSCE or equivalent certification desired
    • Strong communication skills
    • Strong analytic and troubleshooting skills
    • Strong customer support skills
    • Strong working knowledge and understanding of MS Office and basic business applications
    • Good knowledge of Mac device support desired

    $ $25.00 per hour

    Full COVID-19 vaccination may be required.

    We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

    W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **

    eXcell Supports Equal Employment Opportunity** eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
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