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    Desktop Support Technician - Denver, United States - Insight Global

    Insight Global
    Insight Global Denver, United States

    3 weeks ago

    Insight Global background
    Insurance
    Description

    Day to Day:

    Insight Globals Client, a top tier Title Company is seeking to hire a Desktop Support Technician to service their internal users. This Desktop Technician will be traveling around the metro Denver area to resolve support tickets in a timely manner and will be responding to onboarding and offboarding needs; deploying and collecting infrastructure, setting up user accounts, etc. This resource will support users both virtually and onsite for various hardware and software support, troubleshooting network connectivity issues and will help with other projects as assigned. The Desktop Tech will maintain clear documentation and efforts in the ticketing system.

    Must Have:

    • 2+ years Technical Support
    • Great communication skills/customer service skills
    • Experience supporting users with MS Suite
    • Experience with MS Teams chat and meetings
    • Hardware troubleshooting; desktop, laptop
    • Familiar with Ticketing systems
    • Willingness to travel in the metro Denver area
    • Reliable transportation with a valid DL

    Pluses:

    • Experience with Real estate software
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