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    Director, Project Management - Philadelphia, United States - Digitas Health

    Digitas Health
    Digitas Health Philadelphia, United States

    2 weeks ago

    Default job background
    Full time
    Description

    Job Description

    You will be an account team's production lead the delivery of high-quality deliverables that power client satisfaction, meet our requirements, and balance client and agency economics.

    As the Director of Project Management, you will lead a multi-skill (i.e. online and offline) team of project managers. You will oversee project definition, scope monitoring, budgeting & timing at the account level. Career-manages a team of direct reports. You'll report to the Senior Vice President, Project Management.

    This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations.

    Knowledge

  • PM Approach: Ensures that the project management team utilizes a flexible project management approach
  • PM Technical Skills: Leads large teams to bring complex programs/campaigns to completion based on scope and budget. Well-versed in production needs; considered a specialist in multiple channels and understands other mediums well enough to be
  • Talent Selection: Demonstrates the ability to hire and retain capable people while cultivating diversity and career development
  • SOWs: Accountable for the accuracy of all team SOWs
  • Agency process: Develops important operational tools (i.e. team or brand specific processes)
  • Grow Talent: Grow mid-level producer talent; handle performance issues
  • Client finances: Collaborates (with Business Manager if available) to provide accurate and realistic cost-to-complete estimates and forecasts for assigned projects

    • Strategy

  • Resource allocation: Review all projects across account to resolve resource and skill requirements; guide resource allocation management; ensure the right resources are cast to the need
  • Project Plans: Accountable for account-level master project plan creation and management.
  • Process improvement: See opportunities to adjust processes for efficiencies
  • Quality Control: Structures and leads project status reviews; lead cross-team post-mortem sessions
  • Advising: Partners with account/ marketing team to provide directly to client(s) to manage expectations
  • Risk Management: Leads large teams to manage risk mitigation plans

    • Tactics and Execution

  • Agency Cost Management: Vigilantly seeks to improve both agency services and internal resources
  • Management: Responsible for the career development of others
  • Execution: Prioritizes work in progress (WIP) with production and account teams to pull work forward and break bottlenecks
  • Vendors: Point of escalation for vendor management concerns
  • Scope Definition: Scopes and estimates complex, multi-channel engagements

    • Client Relationship

  • Relationship: Client-facing lead on issues related to production and project management
  • Client knowledge: Understands the client's business and plans projects accordingly
  • Accountability: Own vendor/partner relationships
  • Problem Solving: Difficult or complex production discussions with client and facilitate resolution
  • New Business: Production lead on new business pitches; identify upsell opportunities

    • Qualifications

  • Bachelor's degree required
  • Demonstrate progression in level of responsibility within a professional project management environment
  • Agency or digital project experience required
  • Healthcare experience
  • Experience with risk management, change management, communications management
  • Have seven years of experience
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