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Oak Park

    IT Operations Manager - Oak Ridge, United States - ITR

    ITR
    ITR Oak Ridge, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionMajor Duties/Responsibilities:
    • Strengthen and maintain relationships with VA and other DOE lab users
    • Work closely with the program's chief data architect to manage the data requirements of researchers
    • Lead facilitation of user and project onboarding and offboarding
    • Manage the hardware lifecycle including storage as a service and high-performance computing clusters
    • Collaborate with KDI on technical recommendations for systems health and improvements
    • Provide full-cycle resource management including receiving VM requests and discussing with the Resource Utilization Committee (RUC)
    • Using expert knowledge and judgment, analyze incoming project requests and make recommendations to the RUC as to which of those to pursue
    • Prepare and present monthly reports on systems usage, project financials, task status, etc.
    • Document and maintain procedures and processes and provide recommendations to improve efficiencies
    • Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace – in how we treat one another, work together, and measure success.
    Basic Qualifications:
    • A Bachelor's degree in Information Technology, IT Operations Management or a related field of study and eight (8) years of confirmed experience. An equivalent combination of education and experience may also be considered.
    • 5+ years confirmed experience in project management.
    • Technical knowledge of Information systems management, ability to gather and understand systems requirements for projects, and general understanding of systems architecture.
    • Excellent verbal and written communication skills to support regular interactions with Laboratory staff and sponsors and to prepare reports, proposals, publications, presentations, and journal articles.
    • Demonstrated effective interpersonal and communication skills supporting team building, partnership, and leadership.
    Preferred Qualifications:
    • IT project management experience.
    • Experience working in a research or technical environment.
    • Motivated self-starter who works independently and participates creatively in collaborative teams across the laboratory.
    • Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever changing needs.
    Visa Sponsorship:Visa sponsorship is not available for this position. Q or L clearance: This position requires the ability to obtain and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.
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