Jobs
>
Columbus

    Director, New Client Implementation - Columbus, United States - ReSource Pro

    ReSource Pro
    ReSource Pro Columbus, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Do you have significant experience leading new client and service implementations and transitions with a BPO provider focused on the P&C insurance industry? Are you a hands-on leader who enjoys coaching and mentoring team members, as well as rolling up your sleeves with them to get the work done?

    Your role...

    The Director, New Client Implementation leads a group of implementation consultants who drive client revenue growth and profitability by integrating ReSource Pro services into client operations. This role is a strategic partner to Revenue in identifying, developing and integrating solutions leveraging the full range of ReSource Pro's capabilities for key clients.

    This is a remote position that can be based anywhere in the continental United States. This role will travel up to 45% of the time, domestic and international.

    In 6 months you will...

    • Establish the transition of new client processes to develop a trusted partnership relationship with ReSource Pro.
    • Support all products and segments of ReSource Pro effectively and lead flawless implementations.
    • Demonstrate a high level of proficiency in customer needs assessments, lean process mapping, problem solving and other methodologies to drive client outcomes. Work with clients directly as expert-level individual contributor, provides leadership to team members. Seek opportunities to broaden clients use of ReSource Pro services
    • Fosters a collaborative team environment through employee selection, onboarding and performance management by developing new talent and recognizing existing talent. Promotes effective communication and alignment of performance to ReSource Pro's strategic goals and objectives. Defines talent needs to add skills and capacity to the team.
    • Trains team and provides coaching, mentoring and 1:1 enablement to ensure adherence to departmental standards as well as the methodologies that support delivery. Through established processes, confirms quality, client satisfaction and the proficient collaboration across teams/departments.
    • Utilizes metrics and standards to drive performance of team.
    • Builds strong relationships with internal stakeholders, external partners, vendors and consultants to support the structure of the organization and business needs.

    What you need to be successful...

    • 10+ years of US Property & Casuality and/or Employee Benefits insurance experience required.
    • 10+ years of transition management/implementation management required
    • 10+ years of Lean process improvement experience or consulting management of large-scale operations (over 50 FTEs) in a service environment required.
    • Highly adaptable - quickly and effectively derives conclusions, alters ideas, responses and actions in response to new work environments and changing business conditions.
    • Effective and impactful coaching and mentoring in 1:1 interactions as well as leading a team through a new process, methodology or codifying an approach for consistency on a team

    Your Compensation...
    Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations for this role is $112,689 - $191,025.

    The salary range may vary based on the specific geographic location in which the candidate resides.

    Your benefits and perks...

    • 100% paid Employee Healthcare on Day 1
    • Eligible for all medical, dental, and vision benefits on Day 1
    • 401k with employer match, vested on Day 1
    • Healthy work-life balance with normal workday hours
    • Generous PTO plan with paid holidays + floating holidays
    • Development and Growth opportunities
    • Opportunity to contribute to the future of an expanding, global organization

    About ReSource Pro:

    ReSource Pro is an insurance-focused business solutions company that integrates people, processes, technology, and data analytics. Over 1,000 carriers, brokers, and MGAs rely on ReSource Pro to execute strategies that improve profitability, accelerate growth, deliver improved claim outcomes, and enhance client and employee experience. With more than 7100 employees globally, ReSource Pro provides business process management, strategic advisory services, management, and organic growth consulting, training, and compliance solutions around the clock. ReSource Pro has been listed as one of the Inc. 5000 Fastest Growing Private Companies annually since 2009 and has consistently achieved a +95% client retention rate for over a decade.

    Equal Employment Opportunity Policy

    ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Powered by JazzHR

    nMxRFTxw4N

  • ReSource Pro

    Director, New Client Implementation

    6 days ago

    ReSource Pro Columbus, United States

    Job Description · Job DescriptionDo you have significant experience leading new client and service implementations and transitions with a BPO provider focused on the P&C insurance industry? Are you a hands-on leader who enjoys coaching and mentoring team members, as well as rolli ...

  • ReSource Pro

    Director, New Client Implementation

    2 weeks ago

    ReSource Pro Columbus, United States

    Job Description · Job DescriptionDo you have significant experience leading new client and service implementations and transitions with a BPO provider focused on the P&C insurance industry? Are you a hands-on leader who enjoys coaching and mentoring team members, as well as rolli ...

  • Synchrony

    AVP, Client Implementation Lead

    2 weeks ago

    Synchrony Ohio, United States OTHER

    Job Description: · Role Summary/Purpose: · The AVP, Client Implementation Lead role supports business growth as a member of the Client Initiatives Team for Home and Auto. The role is responsible for collaborating with Business and Client Development to onboard new clients, execu ...

  • Sport Clips

    Barber

    1 week ago

    Sport Clips Franklin, United States

    Sport Clips Haircuts is Hiring Hair Stylists Do What You Love. Love What You Do. · JOB DESCRIPTION · Our Sport Clips Store located off of South 27th Street in Franklin is having a great year. We are continueoulsy growing our clientele. We are looking for talented hair stylists wh ...

  • BLOCK Builders, Inc.

    Construction Superintendent

    3 weeks ago

    BLOCK Builders, Inc. Franklin, United States

    BLOCK Builders, Inc. is looking for the newest member of our family. We have an opening for an experienced construction superintendent to take the lead on successful projects for our clients. This is an opportunity to work with a great team and take ownership of seeing major vent ...

  • Microbial Discovery Group

    Process Principal-fermentation

    2 weeks ago

    Microbial Discovery Group Franklin, United States

    **About Us**: · **Position Summary**: · The Process Principal - Fermentation position will be responsible for validation of · manufacturing processes and equipment. The position will collaborate with multiple · departments in developing and implementing process efficiencies in bi ...

  • Custom Fabricating & Supplies

    Customer Service Representative

    2 weeks ago

    Custom Fabricating & Supplies Franklin, United States

    Custom Fabricating & Supplies, a recognized leading provider of industrial masking products and solutions, is looking for a self-motivated and experienced Customer Service Representative to join our team at our location in Franklin, WI. The Customer Service Representative is ofte ...

  • Bug Tussel Wireless

    Field Marketing Specialist, Retail

    2 weeks ago

    Bug Tussel Wireless Columbus, United States

    **SUMMARY** · The Field Marketing Specialist is responsible for developing and executing strategic marketing plans that align with organizational objectives and promote the Bug Tussel and AT&T brands. This role collaborates closely with the marketing team, retail product managers ...

  • Regency Transportation, Inc

    Dispatcher/logistics Coordinator

    3 weeks ago

    Regency Transportation, Inc Franklin, United States

    **Job Description - Full Time - 3 days on, 4 days off (Wed-Fri 5p-7a)** · Logistics Coordinator/ Dispatcher performs in a customer service and sales support capacity responsible for identifying the most efficient means of moving our customer's freight, resolving client conflict, ...

  • Enerpac Tool Group Corp

    Human Resources Manager

    2 weeks ago

    Enerpac Tool Group Corp Columbus, United States

    Overview: · **ENERPAC - Who we are?** · Enerpac Tool Group is a premier industrial tools and services company serving a broad and diverse set of customers in more than 25 countries. The Company's businesses are global leaders in high pressure hydraulic tools, controlled force pro ...

  • Sapphire Solutions

    System Engineer

    3 weeks ago

    Sapphire Solutions Ohio, United States

    **About PBIT Systeme GmbH & Co. KG: ** · We are a family-owned and independent company with core competencies in consulting, implementation, and support of customized, holistic IT solutions at the highest technological level and according to the latest standards. Our goal is to s ...

  • Cascade Enterprises

    Network Tools Architect

    1 week ago

    Cascade Enterprises Columbus, KY, United States Freelance

    We are a leading staffing agency specializing in IT and commercial personnel for temporary, service, and direct placement contracts. Our clients include IT system houses, manufacturers, and service providers. We are the preferred personnel service provider for IT service provider ...

  • Infinity Systems

    HE2415 - Consultant Digital Transformation (m/w/d) Focus on IT, Industry and Engineering

    3 weeks ago

    Infinity Systems Ohio City, United States

    HE2415 - Consultant Digital Transformation (m/w/d) with focus on IT, industry, and engineering · Part-time / Full-time in Freiburg im Breisgau, Karlsruhe, Mannheim, Munich, and Stuttgart · Your tasks · Designing digital customer, production, logistics, and service processes and b ...

  • Infinity Ventures

    IT-Consultant for generative AI governance

    3 weeks ago

    Infinity Ventures Ohio, United States

    We are one of the top addresses in the IT world and focus on optimizing our clients' core business processes. Through the smart use of tailored IT solutions, we support our clients in getting the most out of their business and current technologies. But our success is only achieve ...

  • Crimson Enterprises

    TYPO3 developer

    3 weeks ago

    Crimson Enterprises Franklin, United States

    About meap GmbH: · Who are we? · We offer full service - from individual logos to complete corporate design: online marketing, SEO optimization, large project management cinema, content creation, software development or data management. For over 20 years. Shift over? Not with us. ...

  • Skyline Solutions

    Planning Engineer/ Specialist for Building Automation

    1 week ago

    Skyline Solutions Franklin, United States

    Franklin Planning Engineer / Specialist for Building Automation (Human*) · for our locations in Kaiserslautern and Heidelberg · Reference number #02470 · We plan and implement building services holistically, CO2-neutral and future-oriented. · We provide comprehensive consulting a ...

  • Aurora Ventures

    Anodizer (m/f/d) in Stephanskirchen - Successfully apply in 3 minutes

    1 week ago

    Aurora Ventures Franklin, United States

    Die Allpersona GmbH is a medium-sized personnel service company with 12 locations in southern Germany and Austria. Our well-known client companies value us as a recognized partner for direct placement and temporary employment in the commercial and technical fields. Anodizer (m/f/ ...

  • Cascade Ventures

    Dual Study Program in Civil Engineering

    1 week ago

    Cascade Ventures Franklin, United States

    Job Advertisement · Are you interested in advancing public transportation in Kiel while also contributing to sustainability and climate protection? You can do so as a civil engineer. The municipal enterprise Beteiligungen der Landeshauptstadt Kiel (EBK) not only plans and orders ...

  • NovaTech Solutions

    Consultant (male/female/diverse)

    3 weeks ago

    NovaTech Solutions Columbus, United States

    Company Description · Since April 2020, Analysys Mason GmbH (formerly Allolio&Konrad Consulting GmbH) has been part of the global Analysys Mason Group - the world's leading consulting firm in the TMT sector - with 350 consultants and analysts at 17 locations in 13 countries. Our ...

  • Phoenix Technologies

    Resident physician

    4 weeks ago

    Phoenix Technologies Columbus, United States

    Are you looking for a new professional development opportunity? Then we have an exciting challenge for you. · On behalf of our client, a clinic center for children and adolescents with approximately 600 patients (m/f/d) in the Kiel area, we are looking for you as a resident physi ...