Jobs
>
Lafayette

    Customer Service Rep - Lafayette, United States - GREENPOINT AG

    GREENPOINT AG
    GREENPOINT AG Lafayette, United States

    3 weeks ago

    Default job background
    Description


    GreenPoint Ag is a farmer-owned, American-owned company. We're committed to farmers' success, because that's the only way we succeed. It's a responsibility we don't take lightly, and we look for employees who share this same commitment.

    As a leading Southeastern U.S. agricultural inputs company, we source our strength from high-quality employees who allow us to build long-term relationships with our customers. We operate in over 100 communities across ten states.

    If you share a passion for rural America and the farmers who are so vital to its health, then we'd like to talk with you. We are an Equal Opportunity Employer committed to creating an inclusive and dynamic workplace with the opportunity to challenge yourself in one of today's most vital industries. If you are a hardworking, passionate team player we would love to consider adding you to the GreenPoint Ag team.

    Our Opportunity

    We are looking for a Full-Time Customer Service Representative for our Jones, LA location. Our culture fosters a connected work environment, employee engagement, and career development.

    Summary/Objective

    Serves as the customer liaison to bridge customers with account managers, supply, and logistics. Responsible for the successful execution and management through the entire life cycle of fertilizer contracts and orders. Works directly with account managers and ensures the highest level of support for GreenPoint Ag's customers and vendors.

    Essential Functions
    • Builds strong customer relationships by providing excellent service
    • Performs contract management (i.e. contract entry, maintenance of orders, contract closure, reconciliation, etc.)
    • Addresses customer requests via phone or email (internal & external customers)
    • Performs customer invoicing
    • Collaborates with teammates
    • Performs inventory management within ERP system
    • Works closely with sales, supply, logistics and other GreenPoint Ag teams
    • Ensures consistent adherence to approved credit policy
    • Assists Warehouse Manager with merchandising, inventory management and housekeeping
    • Acts as back up for payroll timesheet approver to loc manager
    Supervisor
    • This job has no supervisory responsibilities.
    Required Qualifications
    • One year certificate from college or technical school; or 2+ years of experience and/or training in operations, customer support, or a related role; or equivalent combination of education and experience
    • Experience with agriculture preferred
    • Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy
    Knowledge, Skills & Abilities
    • Excellent interpersonal skills necessary for customer relations
    • Strong written and verbal communication skills
    • Dedication to building strong relationships with external and internal customers
    • Creative problem-solving abilities
    • Courageous decision-making abilities
    • Aptitude to effectively prioritize and execute tasks to full completion
    • Ability to meet challenging deadlines while still producing high-quality work
    • Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
    • Must be innovative and self-motivated; needs to have a passion for the business and a willingness to learn
    • Ability to work varied hours/days, including nights, weekends, and holidays as needed
    • Ability to communicate with associates and customers
    • Ability to read, count, and write to accurately complete all documentation
    Work Environment

    While performing the duties of this job, the employee regularly works in an office setting, but may occasionally visit agricultural/warehouse sites that include exposure to extreme temperatures, dust, moisture, noise, and industrial hazards that require the use of PPE.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods and the use of hands to finger is common. No heavy lifting is expected. Exertion of up to 10 lbs. of force may occasionally be required. While performing the duties of this job, good manual dexterity for the use of common office equipment such as computer terminals, calculator, and copiers is needed. While performing the duties of this job, the employee is frequently required to walk and talk or hear. Specific vision abilities required by this job include distance vision and ability to adjust focus. Vision requirements relate to ability in reading/using computers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Travel

    Approximately 3%

    Other Duties

    Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Other job-related duties may be assigned without need to change this job description. GreenPoint Ag reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice.

    EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.

    Communication with You

    We are mindful that the job placement market has recently been infiltrated by individuals attempting to commit fraudulent acts. Unauthorized persons have been known to place advertisements for fake positions in the name of innocent and unwitting employers by mixing them in among legitimate job postings on authorized sites and by posting them on sites not used by the genuine employer. These imposter advertisements sometimes contain contact information for interested applicants that are different from an employer's career website or company email address. Such imposter job advertisements typically include promises of high-paying jobs with the requirement that job seekers first send sensitive personal information or money to pay for things such as visa applications or processing fees.

    Please be advised that GreenPoint Ag will never ask a potential job seeker for any sort of advance payment as part of the recruitment or hiring process. You should look carefully at any email address that you are instructed to use to submit a job application. All email correspondence from GreenPoint Ag ends in "" If you have questions about any of our open positions, please visit our careers website at
  • Tri-County Home Pros

    Customer Service Rep

    2 weeks ago

    Tri-County Home Pros West Lafayette, United States

    Ready to join a driven team that's all about turning houses into dream homes? Tri-County Home Pros, nestled in West Lafayette, IN, is on the hunt for a hardworking and self-motivated full-time Customer Service Rep - Sales Representative. · The pay is base pay plus commission. Sta ...

  • Solar Turbines

    Field Service Rep

    2 weeks ago

    Solar Turbines Lafayette, United States

    Career Area: · Product Support · Job Description: · Your Work Shapes the World at Caterpillar Inc. · When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future wo ...

  • Compass Visual

    Customer Service Rep

    3 weeks ago

    Compass Visual Lafayette, United States

    Job Description · Job DescriptionWe are seeking a Customer Service Rep/ Order Technician to join our team This is the perfect blend of customer interaction and collaborative technical work. Bring a positive attitude and we'll train you on the job · Responsibilities: · Work with c ...

  • O'Neal Steel

    Customer Service Rep

    1 week ago

    O'Neal Steel Lafayette, United States

    ** Customer Service Rep - O'Neal Steel / Lafayette, LA** · **Job Category****:** Sales **Requisition Number****:** CUSTO03317 Showing 1 location **Job Details** · **Description** · **O'Neal Steel is currently seeking two Customer Service Representatives to assist our Sales Dep ...

  • Coors Remodeling Inc.

    Customer Service Rep

    3 days ago

    Coors Remodeling Inc. Lafayette, United States

    If you're upbeat, detail-oriented, and great with people, then **Coors Remodeling, Inc.** has the job for you Join our **Lafayette, IN** team as our new **full-time Customer Service Rep** and make a direct impact on our success and client satisfaction. This role is perfect for a ...

  • NOVO

    Territory Service Rep

    3 weeks ago

    NOVO Lafayette, United States

    The primary function of this position is to provide full store service to Novo Distribution's (dba Empire) National Home Center (NHC) account in a "territory" of stores. Duties include but are not limited to: merchandising products within the stores (zone recovery), culling and w ...

  • Maximus

    Customer Service Rep

    1 day ago

    Maximus West Lafayette, United States

    **Location and Training**: · - **Location**: Onsite - West Lafayette, IN · - **Pay**: $18.00/HR (for both training and regular work) · - **Work Hours**: 8-4:30 M-F local time · - **Training length**: 9-10 weeks followed by a nesting period, generally 1 month · - **Training Attend ...

  • Domino's Pizza LLC

    Customer Service Rep(05261)

    4 weeks ago

    Domino's Pizza LLC Lafayette, United States

    Company Description · RPM Pizza is the largest Domino's franchise in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we ...

  • Forum Energy Technologies

    Customer Service Rep II

    3 hours ago

    Forum Energy Technologies Broussard, United States

    **Job Details** · **Customer Service Rep II ** · This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** · Job Title Customer Service Rep II Location LA-Broussard-Forum Dr - Broussard, LA 70518 US (Primary) · Jo ...

  • Domino's Pizza LLC

    Customer Service Rep(03036)

    4 weeks ago

    Domino's Pizza LLC Breaux Bridge, United States

    Company Description · RPM Pizza is the largest Domino's franchise in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we ...

  • Domino's Pizza LLC

    Customer Service Rep(05269)

    4 weeks ago

    Domino's Pizza LLC Abbeville, United States

    Company Description · RPM Pizza is the largest Domino's franchise in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we ...

  • H&E Equipment Services, Inc.

    Inside Sales Representative

    2 weeks ago

    H&E Equipment Services, Inc. Lafayette, United States Full time

    Job Description · : Are you a Terrific People Person with Great Customer Service Skills who is looking for a Career and a Home? · H&E Equipment is constantly growing and looking for highly motivated Inside Sales Representative that are hungry for advancement. Many of our Outsid ...

  • Ferguson

    Counter Sales Supervisor

    2 weeks ago

    Ferguson Lafayette, United States Full time

    Job Posting: · Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise ...

  • Franciscan Missionaries of Our Lady Health System

    Clinical Services Representative 1

    1 week ago

    Franciscan Missionaries of Our Lady Health System Lafayette, United States Regular

    Job Description · Job Summary · PACE Lafayette (Program of All-Inclusive Care for the Elderly) is a nonprofit health and supportive services program designed to assist seniors who want an alternative to long-term care placement. PACE is sponsored by the Franciscan Missionaries ...

  • Johnson Controls International

    HVAC Service Sales Development Representative

    2 weeks ago

    Johnson Controls International Lafayette, United States

    The HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business The chosen candidate will be responsible for initiating, establishing, and building profitable service relationships between new customers an HVAC, Sales, Representative, D ...

  • Liberty Home Solutions

    Outside Sales Reps

    3 weeks ago

    Liberty Home Solutions Lafayette, United States

    Job Description · Job DescriptionWe are seeking an Outside Sales Reps to join our team You will resolve customer questions and offer solutions to drive company revenue. · Responsibilities: · Present and sell company products and services to new and existing customers · Prospect a ...

  • Lawson Products

    Sales

    3 days ago

    Lawson Products Lafayette, United States Full time

    Do you enjoy building relationships? Do you enjoy the excitement of calling on different types of businesses and being able to partner and help customers maintain and grow their business? Keep reading about our exciting sales opportunity · Excel at something great every day We wa ...

  • Johnson Controls International

    HVAC Service Sales Development Representative

    2 weeks ago

    Johnson Controls International Lafayette, United States

    · Be part of the future · We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we'll give you the space and opportunities to grow ...

  • Hub International

    Employee Benefits SBU Consultant

    2 weeks ago

    Hub International Lafayette, United States

    ABOUT HUB INTERNATIONAL: · HUB International Limited ("HUB") is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and service ...

  • Core Mark

    Foodservice Sales Rep

    4 weeks ago

    Core Mark Lafayette, United States

    Apply · Job ID: 99656BR · Type: Sales · Primary Location: Lafayette, Louisiana · Date Posted: 04/30/2024 · Job Details: · Company Description · Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including indep ...