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    Customer service rep 1 - Louisville, United States - Randstad

    Randstad
    Randstad Louisville, United States

    6 days ago

    Default job background
    TEMPORARY, Full time
    Description

    The Customer Service Rep I position responsible for interfacing with customers, company sales and service reps to handle a variety of pre-sales or post-sales service functions. This is a potential Temp to Hire opportunity. Ideal candidates MUST live in the Louisville, KY area and able to work ONSITE. Shift 11:30 am - 8 pm. Qualifications:

    • Must be detail oriented with excellent data entry skills.
    • Customer services related experience
    • Must be able to multitask
    • Must be able to work independently and willing to be cross trained in other areas (including to be on the phones).
    • Excellent attendance is a must.
    salary: $16 - $17 per hour
    shift: First
    work hours: 11:30 AM - 8 PM
    education: High School

    Responsibilities
    • Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.
    • Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc.
    • May schedule field service repair calls.
    • Handles requests for additional company materials.
    • Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems.
    • Works on assignments that are routine in nature where limited judgment is required.
    • Normally receives detailed instructions on all work.
    Skills
  • Customer support
  • Sales Support
  • Schedule Service
  • Microsoft Office
    • Qualifications
  • Years of experience: 1 year
  • Experience level: Experienced
    • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.
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