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    Customer Service Rep - Louisville, United States - Randstad USA

    Randstad USA
    Randstad USA Louisville, United States

    3 weeks ago

    Randstad USA background
    TEMPORARY, Full time
    Description
    Do you have Call Center experience within Healthcare Industry? Do you enjoy helping customers? We have a great Customer Service opportunity for you with a leading company in the Pharmaceutical Industry. This is a 12 month possible Temp to Hire opportunity. Position is 100% ONSITE. Monday-Friday 830am-5pm or 930am-6pm Job Requirements:
    • Previous call center experience preferred.
    • Previous healthcare experience desired
    • Excellent interpersonal communication skills
    • Excellent problem-solving skills
    • Proficient with Microsoft Office
    • Able to type 35 wpm or greater.

      salary: $15 - $17 per hour
      shift: First
      work hours: 8 AM - 5 PM
      education: High School

      Responsibilities
      • Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.
      • Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc.
      • May schedule field service repair calls.
      • Handles requests for additional company materials.
      • Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems.
      • Works on assignments that are routine in nature where limited judgment is required.
      • Normally receives detailed instructions on all work.

        Skills
      • Customer Service
      • Scheduling
      • Verbal Communication
        Qualifications
      • Years of experience: 1 year
      • Experience level: Experienced
        Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

        Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

        At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

        Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

        Applications accepted on ongoing basis until filled.

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