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    Customer Service Associate - South Bend, United States - G & A Consulting

    G & A Consulting
    G & A Consulting South Bend, United States

    5 days ago

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    Description

    Job Description

    Job DescriptionWe're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from youCompensation:

    $50,000 yearly

    Responsibilities:
    • Ensure customer account information is up-to-date
    • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
    • Respond to customer inquiries, product and service questions, and customer complaints
    • Regularly meet with sales lead to receive the newest service and product knowledge
    • Find patterns in customer complaints and bring them to the team for improvement
    Qualifications:
    • High school diploma, G.E.D. or equivalent
    • Previous work in a customer-facing position
    • Must possess exemplary interpersonal skills, communication skills, and active listening skills
    About Company

    Our agency is looking to bring on multiple new agents with exceptional customer service experience to become a part of our independent insurance agency. Our award-winning agency focuses on putting clients first—we represent the top carriers in the industry—this means we can get each client the best product for their needs

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