Customer Service Associate - South Bend, United States - G & A Consulting

G & A Consulting

Verified Company

South Bend, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

We're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills.

If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you
Compensation:

$50,000 yearly

Responsibilities:

Ensure customer account information is uptodate
Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
Respond to customer inquiries, product and service questions, and customer complaints
Regularly meet with sales lead to receive the newest service and product knowledge
Find patterns in customer complaints and bring them to the team for improvement

Qualifications:

High school diploma, G.E.D. or equivalent
Previous work in a customerfacing position
Must possess exemplary interpersonal skills, communication skills, and active listening skills

About Company

Our agency is looking to bring on multiple new agents with exceptional customer service experience to become a part of our independent insurance agency.

Our award-winning agency focuses on putting clients first—we represent the top carriers in the industry—this means we can get each client the best product for their needs