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    Account Manager - Lakeland, United States - New Age Logistics

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    Job Type Full-timeDescriptionAre you interested in working with the largest asset-based drayage provider in the US? We are seeking an innovative, tenacious Strategic Account Manager to join the team in Lakeland, FloridaThe Logistics Account Manager will serve as the primary liaison between our company and key clients.

    This position will be expected to drive value by understanding our client's corporate objectives and finding solutions that compliment them.

    Grow client revenue, maintain positive relationships with existing clients, maintain assigned quotas, and ensure customer satisfaction.

    Essential Job DutiesProvide quotes using industry analytics, market conditions, and history to quote freight rates for customers on a per load or contract basisAct as the liaison between key customers and internal teams to identify new strategic customersEnsure client satisfaction and identify new opportunities to create increased revenueStay in touch with all accounts on a daily basisProspect new customers using email, cold calls, networking, etc.

    Monitor the health of current accounts and the volume balance of your bookManage and mitigate account service-related issues/failuresResponsible for the success of the engagement and overall client satisfactionEstablish, maintain, and grow customer relationshipsProactively assess, clarify, and validate customer needs on an ongoing basisMaintain and grow account revenueMaintain and or exceed defined quotas for each accountCollaborate with various internal departments to ensure that our customers' requests are fulfilled Requirements High school diploma or equivalent1+ years of logistics sales and operations experienceEffective negotiation skillsExperience managing multiple customers simultaneouslyStrong customer sales abilityAbility to efficiently pivot from one task to another throughout the dayAbility to remain calm under pressureTeam player with ability to influence executionEager to learn and open to different methods of executionProficient in MS Office, emphasis in Excel and strong typing skillsAbility to read, speak, write, and understand English in a professional mannerAbility and willingness to travel up to 15%Preferred QualificationsBachelor's degree in Business, Logistics and Supply Chain Management, or related fieldProject Management (PMP) certificationBilingual, English/SpanishWhat's in it for me?Medical, dental, and vision insuranceCompany Paid Life InsuranceCompany Paid Short Term Disability InsuranceCompany Paid Long Term Disability InsuranceFlexible Spending Account (FSA)

    Health Savings Account (HSA) with employer contributions401K Employer MatchPaid VacationCompetitive commission structureThe opportunity to work with a team of good humansFlexible schedulePaid on a weekly basisEmployee Referral Program Bonus ($500) True Core ValuesOperate with Gratitude (we build by building up each other)GRIT "We have NO QUIT"Be Compassionate:

    Observe, Listen, and UnderstandBe Flexible, Creative, and Nimble, with PurposeGrow as ONE by defining the WHY New Age Logistics, part of the Evans Network of Companies, is a Transportation 3PL (third-party logistics) company that relentlessly pursues excellence and growth.

    We build and value a high-engagement, high-trust culture that allows our team to thrive.
    Salary Description $55,000 - $65,000

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