Program Manager - New York, United States - New York Public Library

New York Public Library New York, United States

4 weeks ago

Description

Program Manager - Technology Training Programs

Department:
Branch Services & Programs

Employment Type:
Full Time

Location:
Stephen A. Schwarzman Building

Reporting To:
TJ Woods

Compensation:
$70,000 - $75,000 / year

Description
Overview

The New York Public Library is looking for a talented looking for a Program Manager to join our expanding technology training team and help New Yorkers improve their digital literacy.

This position is for someone interested in community development through education.

Reporting to the Associate Director, the Manager will supervise a diverse group of technology professionals and support the implementation of strategic initiatives.

Additionally, the Manager will support the wider TechConnect department in the design and implementation of new educational offerings.

The NYPL offers technology classes, both online and in-person, at more than 80 libraries across the Bronx, Manhattan, and Staten Island.

Topics include MS Office, Internet basics, coding languages, graphic design, 3D printing, audio production, video production, podcasting, and more.

We are looking for someone we can count on to:

Own :
Managing 7 technology professionals

Teach :
Best practices to direct reports, adult learners attending TechConnect classes, and support staff looking to upskill to deliver TechConnect programs at their branch

Learn:
New and emerging technologies to be incorporated into management of projects and the classroom setting

Improve :
Processes for peak efficiency as well as library patrons' learning experience and knowledge of emerging technologies
Some expectations for this role are that within:1 month , this person will:

Onboard, visit branches, interact with stakeholders including Library Managers, create goals with their manager

3 months , this person will:

Contribute to departmental projects and provide instructor-led tech classes as needed

6 months and beyond , this person will:

Initiate outreach with potential partners/organizations, identify and provide solutions for gaps in service, and support NYPL initiatives

Responsibilities
As a Program Manager, you will
Provide Key Performance Indicator (KPI) reporting monthly

Manage daily aspects of the Technology Training Program as determined by Associate Director

Create and conduct surveys to evaluate and assess the impact of the programs

Assist with curriculum development

Manage retention of students with Technology Instructors

Initiate outreach with potential partners and/or organizations to create new opportunities while maintaining existing relationships

Assist with budget management

Conduct instructor-led tech classes as needed

Travel throughout Manhattan, Staten Island and the Bronx as needed

Performs ad-hoc project related duties as required

Required Education, Experience & Skills

Required Education & Certifications

Bachelor's degree
Required Experience
A minimum of five years of relevant work experience; or an equivalent combination of education and experience

Prior experience teaching/instructing/training adults in technology

Experience with project or program management

Extensive knowledge of Mac and PC platforms

Strong aptitude for learning new and emerging technologies quickly

Required Skills
Ability to shift gears in a fast-paced environment

Ability to work well both independently and collaboratively across many different Library departments

Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds; Commitment to diversity and inclusion

Familiarity with communities being served, with knowledge and understanding of local needs and resources

Demonstrated knowledge of technology and technology trends

Outstanding interpersonal and written skills, including listening and communicating authentically and effectively with stakeholders at all levels, including branch staff and external partners

Ability to coordinate work with many different external constituencies

Managerial/Supervisory Responsibilities:
Provide support for and professional development to technology professionals

Manage schedules of direct reports

Facilitate productive internal and external partnerships in conjunction with direct reports

Help recruit and retain talent

More...
Core Values
All team members are expected and encouraged to embody the NYPL

Core Values:
Be

Helpful

to patrons and colleagues

Be

Resourceful

in solving problems

Be

Curious

in all aspects of your work

Be

Welcoming

and

Inclusive

Work Environment

Office, branch, computer lab
Physical Duties
Light lifting required

May require travel within NYC

Pre-Placement

Physical Required?
No

Union/Non Union
Non-Union

FLSA Status
Exempt

Schedule
35 hours per week; 10:00 am to 6:00 pm; occasional evenings and weekend shifts required

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role.

Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

The New York Public Library

Salary Statement

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees.

When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills.

No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.

Union Salaries are determined by collective bargaining agreement(s).
#J-18808-Ljbffr

Program Manager

3 weeks ago

VNS Health Brooklyn, United States Full time

Overview · Manages and oversees the administration of a Behavioral Health Services (BHS) program, including the appropriate utilization and management of staff and the quality of program participants care with an emphasis upon an inter-disciplinary team approach to the delivery o ...
Program Manager

4 weeks ago

Pinnacle Group, Inc. New York, United States

Execution Prog. Manager · Location: New York, NY or Long Island City, NY (hybrid work schedule – 3 days onsite) · Duration: 12 months · Heavy Capital market experience · The ideal candidate will be comfortable outlining and planning all aspects of work related to a given project ...
Program Manager

1 week ago

Mphasis New Jersey, United States

Job Description: · About Role: · A senior professional having excellent delivery/ account management capabilities in the Banking and Financial services domain. Manage globally distributed and large delivery teams across multiple programs/ projects covering US. The Individual shou ...
IT Program Manager

1 week ago

Voya Financial Newark, United States Full time

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough ... we believe every individual and every community deserves access t ...
Program Manager

5 days ago

Randstad USA New York, United States

Do you want to work for one of the top financial services companies in the world? Our client, a Fortune 50, global investment bank is currently seeking multiple Project Managers and a Program Manager to join their team. This is an excellent opportunity to gain experience working ...
Program Manager

4 weeks ago

Phyton Talent Advisors New York, United States

Our Client, a Global World's Leading Professional Services Firm, is seeking a Program Manager - Global Talent Initiatives in their New York, NY location · Responsibilities: · Assisting with all Program events and offsite logistics for key Global Finance talent initiatives includi ...
Program Manager

4 days ago

Hearst New York, United States Full time

Why Hearst Magazines? · Hearst Magazines is one of the largest publishers in the world, with more than 25 brands, including Cosmopolitan, ELLE, Esquire, Good Housekeeping, Harper's BAZAAR, Popular Mechanics, and O the Oprah Magazine. We reach more than 150 million people every m ...
Program Manager, Adding It Up Program

2 weeks ago

Guttmacher Institute New York, United States

Organization: · Founded in 1968, the Guttmacher Institute is a global leader in advancing sexual and reproductive health and rights. Through a unique and interrelated program of high-quality research, evidence-based advocacy and strategic communications, the Institute works to ...
Program Manager

4 weeks ago

FTI Services New York, United States

The Business Transformation Office (BTO) Program Manager oversees program governance and manages functional and operational aspects of the program of responsibility. They collaborate with cross-functional teams to deliver project outputs on time, within budget, and with high-qual ...
Program Manager

4 weeks ago

PSG Global Solutions New York, United States

We're looking for a · Program Manager · , working in · Education · industry in · New York, New York, 10012, United States . · Engage senior leaders to understand the talent needs of the businesses and define strategy · Strategize, implement, and maintain program initiatives ...
Program Manager

2 weeks ago

Resource Logistics New York, United States

Job Title/Role Program Manager · Remote work · Contract · Should have experience in Microsoft technologies (SharePoint/ Teams/ Clienture) · Minimum Mandatory Skills · Program/Project Management skill · Should have experience in Microsoft technologies (SharePoint/ Teams/ Client ...
Program Manager

3 weeks ago

Mindlance New York, United States

Job Details: · Job Title: Program Manager · Location: New York, NY · Duration: months (possibility of extension) · Pay Rate: $65-$80/ hr on W2 · Responsibilities: · Drive the timely execution of strategic Capital Markets programs and deliverables through the diligent application ...
Program Manager

3 weeks ago

Brooksource New York, United States

Program Manager · New York, New York (Hybrid) · 12 Month Contract-to-hire · 65/hr – 85/hr · We are seeking an individual to work with a Fortune 50 Broadcast Media & Entertainment leader located in New York, New York. As a Program Manager, you will be responsible for owning of the ...
Program Manager

2 weeks ago

Mount Sinai Hospital New York, United States Full time

Job Description · The Program Manager II supports department or program leadership and manages the activities and functions of a large or complex program or multiple programs to ensure that goals and objectives specified for the program are accomplished in accordance with establi ...
Program Manager

4 weeks ago

Bayside Solutions New York, United States

Program Manager · W2 Contract · Salary Range: · $124,800 - $145,600 per year · Location: · Cupertino, CA - Hybrid Role · Job Requirements: · Independently lead projects of varying scales and at different stages of development. · Responsible for defining success metrics and acco ...
Graduate program for retail management executives"

4 weeks ago

Horizon Technologies Manhattan, United States

Location: 86850 Fischach | Contract Type: Full-time, temporary | Job ID: 807793 · Start of Training: | Planned End of Training: · At REWE, you can expect more than just a job, because we know: You are more than just an employee. In our REWE team, you can develop professionally a ...
Program Manager

2 weeks ago

World Wide Technology New York, United States

World Wide Technology Holding Co, LLC. (WWT) has an opportunity available for a Program Manager to support our client within their Enterprise Network Services Division. · Location: Hybrid – 3 days a week on site (Manhattan), 2 days remote · Duration: 6+ Months · Department Profil ...
Program Manager

4 weeks ago

Teachers College Columbia University New York, United States

Program Manager · Job no: 512309 · Position type: Staff · Location: New York · Categories: Administrative/Professional, Hybrid, Academic/Faculty Affairs · Posting Summary: · The Program Manager, in conjunction with faculty members who serve as Program Directors, is responsible ...
Program Manager

1 week ago

Mount Sinai Health System New York, United States Full time

Job Description · The Program Manager II supports department or program leadership and manages the activities and functions of a large or complex program or multiple programs to ensure that goals and objectives specified for the program are accomplished in accordance with establ ...
Program Manager

2 weeks ago

GUTTMACHER INSTITUTE New York, United States

Job Description · Job DescriptionOrganization: · Founded in 1968, the Guttmacher Institute is a global leader in advancing sexual and reproductive health and rights. Through a unique and interrelated program of high-quality research, evidence-based advocacy and strategic communi ...