Jobs
>
Customer Service Representative
>
Detroit

    Customer Service Representative - Detroit, United States - R1

    R1
    R1 Detroit, United States

    1 week ago

    Default job background
    Description
    Location:
    Onsite at Ascension St. John Hospital & Medical Center
    Detroit, MI

    Shift:

    Week 1:
    Monday, Wednesday, Thursday, Friday and Saturday 11pm - 7:30am

    Week 2:
    Sunday, Tuesday, Wednesday, Thursday and Friday 11pm - 7:30am

    Rotating Weekends and Holidays

    As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration.

    You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.


    To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.

    You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries.

    We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career.


    At R1 RCM, we deliver innovative solutions by bringing together the best people and technologies that enable providers to simplify the healthcare experience.

    Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most.

    Our 22,000+ global associates are given valuable opportunities to contribute, innovate, and create meaningful work that makes an impact in the communities we serve around the world.


    Interested? Learn more, visit:

    Here's what you can expect working in Patient Registration (Customer Service):

    Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.

    Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.

    Fast-paced work environment, often on your feet assisting patients complete their registration.

    While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training.

    While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.

    A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.

    Requirement:

    High School Diploma or GED
    Excellent customer service experience

    At R1, we are committed to promoting diversity, equity, and inclusion. We are proud to be an equal opportunity employer.

    We do not discriminate based on age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status regarding public assistance, veteran status or any other characteristic protected by federal, state, or local law.

    We are committed to providing a workplace free of harassment.


    If you need assistance or an accommodation to complete any part of the job application process, please contact us at or for assistance.

    For this US-based position, the base pay range is $ $17.73 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.


    The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up.

    On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.


    Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.

    We go beyond expectations in everything we do.

    Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

    R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity.

    The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

    Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.


    If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.


    CA PRIVACY NOTICE:
    California resident job applicants can learn more about their privacy rights California Consent


    To learn more, visit:


    Visit us on Facebook
  • Veterinary Innovative Partners

    Customer Service Representative

    4 days ago

    Veterinary Innovative Partners Wayne, United States

    **Join Our Dream Team at **Companion Veterinary Hospital of Wayne**** · You put everything into your job. It's time your employer did the same for you. Amazing pay. Industry-leading benefits. Co-workers as quirky and pet-obsessed as you. · - Welcome to _Companion Veterinary Hospi ...

  • Hilton Garden Inn - Wayne, NJ

    Guest Service Representative

    4 days ago

    Hilton Garden Inn - Wayne, NJ Wayne, United States

    Hilton Garden Inn-Wayne, 15 Nevins Road, Wayne, NJ 07470 · We are currently looking for Guest Services Representative to join our Front Desk Team You will find our Hilton Garden Inn with 125 guest rooms and suites, just off Hamburg Turnpike. We are 25 miles from Manhattan so many ...

  • Joe Nachbaur - State Farm Agent

    Customer Service Representative

    6 days ago

    Joe Nachbaur - State Farm Agent Wayne, United States

    **Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...

  • North Shore Executives

    Csr - Customer Service Representative

    1 week ago

    North Shore Executives Wayne, United States

    **North Shore Executives is looking to fill a full time Customer Service Reps (CSR). We are looking for motivated and ambitious professionals that want to work a full time schedule.** · Our Customer Service Reps (CSR) are responsible for: · - Maintaining client accounts · - Custo ...

  • Josh Brown - State Farm Agent

    Customer Service Representative

    1 week ago

    Josh Brown - State Farm Agent Lincoln Park, United States

    Job Summary: · **Responsibilities**: · - Serve as the first point of contact for our customers, answering inquiries and providing information about our insurance products and services. · - Assist customers in making changes to their policies, processing claims, and resolving any ...

  • Eclipse Innovations

    Customer service representative

    1 week ago

    Eclipse Innovations Michigan Center, United States

    Customer Service Representative (m/f/d) in the Media Industry at JobImpulse · Welcome to JobImpulse · We are an experienced international staffing agency with an exceptional success story since our founding in 2006. Today, we have over 53 offices in 13 countries and employ more ...

  • Fidelity Investments

    Financial Services Representative

    1 week ago

    Fidelity Investments Garden City, United States

    **Financial Services Representative** · Have a passion for helping people? Join our team of Financial Services Representative where you'll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a fut ...

  • Avis Budget Group

    Customer Service Representative

    6 days ago

    Avis Budget Group Detroit, MI, United States

    Customer Service Representative · Pay rate: $16.00/hour · Immediately hiring We are now seeking responsible and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valued addition to our team, putting a smile on our customers ...

  • Minor Rubber Co., Inc.

    Customer Service Representative

    2 days ago

    Minor Rubber Co., Inc. Bloomfield, United States

    Immediate opening for an experienced Customer Service Representative in a busy sales office in Essex County, NJ. Primary responsibilities will be but not limited to: · **Summary of Position**: · - Purchase Order processing · - Manage blanket orders and shipping schedules · - Revi ...

  • YWCA of the Sauk Valley

    Client Service Representative

    3 days ago

    YWCA of the Sauk Valley Sterling, United States

    The Client Service Representative is responsible for staffing the shelter during evening, overnight hours, and weekends. Maintaining security and assisting clients as needed. The function also performs a variety of clerical duties including typing, filing, and data entry. Provide ...

  • Dana Incorporated

    Customer Service Representative

    1 week ago

    Dana Incorporated Sterling, United States

    Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, ...

  • Center For Advanced Reproductive Services Pc

    Patient Services Representative

    2 days ago

    Center For Advanced Reproductive Services Pc Farmington, United States

    **Center For Advanced Reproductive Services** · **Position**: Patient Services Representative [PSR] - Front Desk · **Responsible To**: Immediate Supervisor: Practice Manager/Assistant Practice Manager · **Position Description**: This mature, professional individual is the first p ...

  • SER Metro Detroit

    Customer Service Representative

    1 week ago

    SER Metro Detroit Detroit, United States

    *JOB TITLE: * Customer Service Representative (Bilingual) · DIVISION: *Adult Services * · *DEPARTMENT: * Detroit At Work Career Center · *LOCATION: * 9301 Michigan Avenue · *REPORTS TO: * Center Manager · *FLSA STATUS: * Non-Exempt/Hourly · *CLASSIFICATION: * Full-Time Regular · ...

  • Strategic Staffing Solutions

    Service Desk Representative

    2 days ago

    Strategic Staffing Solutions Detroit, United States

    STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING · Strategic Staffing Solutions is currently looking for a Service Desk Representative for a contract opportunity with one of our largest clients located in Detroit, MI · Title: Service Desk Representative · Location: Detroit, MI ...

  • SMS Group of Companies

    Sales Service Representative

    1 week ago

    SMS Group of Companies Detroit, United States

    Sales Representative · SMS Staffing is a growing Staffing and Human Resources Solution organization offering a full suite of Staffing and HR services. We are seeking a driven and self-motivated Sales and Business Development Associate to: · Essential Skills: · Proven aptitude to ...

  • SP Plus Corporation

    Customer Service Representative

    6 days ago

    SP Plus Corporation Detroit, United States

    Customer Service Representative · Requisition ID · Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location US-MI-DETROIT · Location Name OVERHEAD/GARAGE OFFICE · Location (Location assig ...

  • U.S. Retirement & Benefits Partners

    Client Service Representative

    6 days ago

    U.S. Retirement & Benefits Partners Wayne, United States

    COMPANY OVERVIEW · U.S. Retirement & Benefits Partners (USRBP) is one of the largest independently owned insurance brokerage firms in the country providing a full range of employee benefits, compliance, and HR consulting services, along with retirement solutions for both the priv ...

  • Falcon Heating And Air Conditioning

    Customer Service Representative

    3 days ago

    Falcon Heating And Air Conditioning Sterling, United States

    Are you ready to join a long-standing, award-winning, company? Do you see yourself working in an environment where employees are treated with integrity, respect, training opportunities, and are part of a mission to do good in the community? Falcon Heating & Air Conditioning is a ...

  • Family Dollar

    customer service representative

    2 weeks ago

    Family Dollar Detroit, United States

    Family Dollar LIVERNOIS AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...

  • Insight Global

    Customer Service Representative

    1 week ago

    Insight Global Detroit, United States

    Must Haves: · Experience working in a customer service capacity · Technical understanding of vehicles or the automotive industry (retail exp, call center experience, technician experience) · Day to Day: · An employer is looking for a Call Center Representative in the Redford, ...