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    Customer Success Specialist - Dallas, United States - Compare Power LLC

    Compare Power LLC
    Compare Power LLC Dallas, United States

    1 week ago

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    Description

    KEY RESPONSIBILITIES
    Help customers get the best electricity rate for their home

    Listen to customer concerns to find the best product that fits their needs

    Use Closing techniques to overcome objections

    Speak with over 30 residential customers daily

    Meet and exceed sales quotas while seeking new ways to improve their approach

    Try new and non-traditional ways to connect with customers and remain open to feedback

    Share ideas across teams to improve our capabilities and products

    Maintain a high level of open communication and morale at ComparePower and within our sales team

    Adhere to ComparePower's attendance and tardiness polices


    QUALIFICATIONS
    1+ year of inside sales experienced preferred

    1+ year experience in the energy industry a plus but not required

    1+ year of customer service experience preferred

    Ability to work in a high-energy sales environment as a team player

    A desire to deeply understand customer needs and frustrations to build rapport over the phone and via text

    Effectively manage multiple tasks in a fast-paced work environment

    Strong interpersonal and analytical skills

    Strong oral and written commitment skills

    Proficiency with Microsoft Office (Excel, Word)

    Demonstrated ability in computer skills, including email, CRM system & Web-based tools


    ABOUT COMPAREPOWER
    ComparePower ) is a technology-enabled sales and marketing company based in Dallas.

    Since 2009, the company has been on a mission to simplify the complexities that exist in the deregulated Texas electricity market.

    With over 50,000 reviews and 4 million users, ComparePower has become the most highly rated platform in the industry for consumers and businesses to shop, compare, and select an energy provider.

    We believe every Texan deserves genuine satisfaction with their electricity rate choice and should enjoy the experience of choosing.

    #J-18808-Ljbffr
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