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    Global Field Service Engineer - Raleigh, United States - Firebird AST

    Firebird AST
    Firebird AST Raleigh, United States

    4 weeks ago

    Default job background
    Description
    Firebird AST is seeking a

    Global Field Service Engineer


    to provide training and technical support to Special Operating Forces (SOF) users of developmental information analysis platforms including Palantir, FADE MIST, and IBM i2 Analyst Notebook.

    Responsibilities include
    Delivery of computer-based tools training
    Tailored training and curriculum development
    System troubleshooting and integration
    Hardware and server maintenance
    Workflow development, management, and optimization
    Analytical Support
    Data management, reconnaissance, optimization, and integration
    Core Competencies Required
    Experience fusing intelligence capabilities supporting special operations
    Understanding of or prior experience with systems administration, including hardware, networks and servers
    Strong communication skills with the ability to comprehend and articulate complex concepts in an easy-to-understand manner
    Ability to take an active role in gathering and clearly articulating end-user requirements and recommended tool enhancements to the SOCOM government customer
    Ability to work independently and as part of a team within a SOF environment
    Proficient in Microsoft Office, strong Excel and PowerPoint skills
    Ability to work with and support end-users with varying levels of technical competencies - government, military, and contractor
    Minimum Qualifications

    Minimum relevant experience: 5 years

    Must possess and maintain an active

    TS/SCI

    government security clearance.
    Must have extensive experience using

    Palantir and FADE MIST.
    Must have an

    instruction background

    and be proficient with teaching the required POI.
    Must be willing and able to travel as needed.
    Must have recent

    deployed experience

    operating as an Intelligence Analyst, Operations & Intelligence Integrator, or in a 18F capacity in direct support of SOF.
    Desired Qualifications
    Expertise in Microsoft Excel and IBM i2 Analyst Notebook.
    Significant experience using computer-based tools for graphical network and geospatial. information developmental analysis.
    Experience building and maintaining common intelligence pictures (CIP) and common operational pictures (COP).

    Experience supporting SOF in an analytical capacity with the ability to create relevant and custom workflows in support of USSOCOM mission-specific training efforts.

    Experience developing and delivering POI's and curriculum for computer-based tools training.
    Experience in conducting fused multi-source fusion analysis, geospatial analysis, and network analysis.
    Significant experience using Esri ArcGIS, SKOPE Tools, Voltron, and other developmental intelligence tools.
    Experience using programming language(s) for task automation.
    Familiarity with or prior experience providing engineering support to software development activities.
    Proven detail-oriented analytical and critical thinking skills.
    Demonstrated history of successful direct support to SOF customers.
    Technical background with working knowledge of a programming language such as HTML, Ruby, Python, or Java.

    About Firebird AST:


    Firebird AST is a Service Disabled Veteran Owned Small Business (SDVOSB) based in Northern Virginia and a market-recognized leader within the IC, Department of Defense, Homeland Security, and Law Enforcement.

    We maintain a corporate culture deeply rooted in the US Military core values that gave us our start - honor, integrity, commitment, and selfless service.

    For this reason, our customers' needs and missions always comes first.

    We seek hard working, highly experienced, extremely motivated, professionally proven subject matter experts, trainers, leaders, innovators, and technical experts to serve on our team.

    Firebird AST has a firm understanding that our employees are our greatest asset and that, accordingly, they are to be provided the greatest level of respect and care possible.

    Firebird AST is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    #J-18808-Ljbffr
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