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    Network Operations Manager - New York, United States - Spot On Networks

    Spot On Networks
    Spot On Networks New York, United States

    2 weeks ago

    Default job background
    Telecommunications
    Description
    Network Operations Manager

    Spot On Networks, the leading provider of managed wireless solutions to the multifamily and commercial building industries is looking for a Network Operations Manager to oversee the configuration, health, deployment and improvement of our nationwide wireless networks as well as manage our internal network infrastructure.

    Started by major players in the telecommunications industry and in business since 2005, Spot On Networks is highly regarded as a nationwide leader of in-building wireless solutions.

    Duties and Responsibilities
    Oversee the deployment and configuration of customer-facing wireless networks
    Oversee the deployment and health of our internal company networks
    Lead IT and development teams to determine areas of IT infrastructure needing attention or expertise
    Manage the overall workflow of the IT departments including IT administration, network configuration, equipment procurement and provisioning and development
    Improve system performance including hardware and software decisions, server upgrades, database, security, reliability and speed
    Develop and maintain back-end network architecture
    Manage the documentation of all networks both customer facing and internal
    Ensure back-up of all data
    Keep up to date with equipment vendors and new releases and communicate new feature sets to team
    Skills and Qualifications
    3+ years solid background in network administration and architecture
    Hardware and software configuration WLAN, LAN and WAN
    Information security best practices
    High level problem solving and communication skills
    Professional certification (e.g. CCNP, CCDP)
    In-depth understanding of communication protocols (mainly TCP/IP) and routing procols
    Familiarity with access control models and network security
    Knowledge of coding languages
    Experience with network diagnostic, monitoring and analysis tools
    Solid understanding of network operating systems (JUNOS, Cisco IOS)
    Sharp troubleshooting skills
    Ability to work independently and with a team
    Organizational and mentoring skills
    Ability to prioritize
    BS/BA in Computer Science, Engineering or related field
    Spot On Networks offers a competitive benefits package, 401K and paid time off.

    We are a fast-paced and passionate organization looking for highly skilled and passionate individuals who can help grow our business.

    We look forward to meeting you

    Job Type:
    Full-time


    Salary:
    $80, $85,000.00 per year


    Basic Function:


    Spot On Networks' ("SON") Manager - Technology is responsible for creating and developing all of the systems and functions needed to satisfy the SON Marketing Group's needs.

    The Technology Group is responsible for the acquisition, provisioning and delivery of all equipment elements necessary to implement all of SON's services in addition to application development to support Marketing's needs.


    Specific responsibilities include:
    Manage all technology solutions according to service type, feature set and network topology for internal and Customer facing applications
    Responsible for all back office systems including data bases, AWS, Peachtree, etc.
    Manage application development and deployment of all Customer facing services
    Manage Technology and Network Operations Center staffs to include hiring, performance management, employee development, training/development, and succession planning
    Be prepared to travel to customer sites to survey, design and solve issues.
    Manage multiple high priority, deadline driven tasks
    Execute strategies as directed by the Sr. Director of Marketing and Sales
    Meet contractual SLAs for metrics including: system availability, application response time, and financial processing accuracy
    Oversee quality, speed and cost of equipment elements within SON's service offerings
    Communication – responsible for communicating key initiatives and culture to technology team
    Communicate with all of the leadership team the overall SON technology strategy
    Leadership – set the energy level and sense of urgency with direct team, partners and peer groups. Demonstrate visible leadership.
    Innovation – deliver new products and services utilizing emerging and leading edge technologies developed with the Director – Network Architecture
    Establish and maintain relationships with key equipment partners and distributors.

    Job Type:
    Full-time


    Salary:
    $80, $85,000.00 per year


    Benefits:
    401(k)
    Dental insurance
    Health insurance
    Life insurance
    Paid time off
    Retirement plan
    Vision insurance

    Schedule:
    8 hour shift
    Day shift
    Monday to Friday

    Ability to commute/relocate:

    North Haven, CT 06473:
    Reliably commute or planning to relocate before starting work (Required)

    Experience:
    Computer networking: 5 years (Preferred)


    LAN:
    3 years (Preferred)
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