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Client Service Representative - Denver, United States - Evans East Animal Hospital
Description
Client Service Representative
$19-$21 Hourly Pay
We are looking for a CSR with excellent communication skills, phone etiquette, organizational skills, and be able to perform tasks efficiently.
Although we offer flexibility in scheduling, our ideal candidate would be able to work any shift that is needed with some weekends. We look forward to providing our new team members with personal growth, happiness, and a family environment.
Essential Functions and Responsibilities:
• 1-3 years' experience in veterinary practice (or human medical practice) preferred
• Computer experience (email usage, word/excel) and proficiency required in front desk equipment (such as, fax machine, credit card machine, copy machine, and postage meter)
• Must possess basic math skills to determine proper deposits, make change, and process payments utilizing credit card and check terminal
• There must be a general understanding of veterinary terminology, situational understanding and being able to successfully communicate these situations with clients and veterinary team.
• Able to phone and waiting room triage to determine the difference between an emergency and a routine office visit
• Excellent communication skills with clients and team members
• Proficient time management, ability to problem solve, learn, and handle multiple tasks
• Enthusiastic team player with a patient, and positive professional attitude.
• Must be able to work seated for a majority of day
Benefits and Perks:
• Medical, Dental, and Vision insurance options, all starting first of the month following date of hire
• 401K with company match
• Flexible Spending Account or Health Savings Account options included
• Long Term Disability options
• Short Term Disability, paid for by employer
• Complimentary Life Insurance $15,000; with options to purchase additional voluntary benefits for self or family
• Personal Pet Discounts
• PTO and Paid Holidays
• Company Sponsored Employee Assistance Program (EAP)
Evans East Animal Hospital's goal is to maintain the highest standard of care for our patients and clients. We emphasize prevention as well as healing and offer an open exchange of information between our doctors, team, and clients. We pledge to provide the finest service, a kind word, and a positive attitude. The practice experience instills a sense of confidence and emphasizes a love of pets and people. Evans East fosters an environment of development and growth, and we continually educate our various departments to provide the best possible care.
We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.