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Kara Patterson

Kara Patterson

Cheesemonger/ Food Service Professional

Restaurants / Food Service

Denver, Denver

Social

About Kara Patterson:

Cheese enthusiast with a passion for sharing food with others. With over a decade of experience working in the food service industry in customer service centric positions, Kara has shown herself to be an invaluable employee, dedicated to providing excellent service while building a strong rapport with customers, co-workers & managers alike. 

Experience

Shift Lead & Ice Cream Maker - Sweet Cow Ice Cream

January 2022 - November 2022

 

  • Provided top-notch customer service in stressful & high-volume environment,  setting a higher customer service standard for all staff
  • Accurately & efficiently completed scheduled ice cream production & fulfilled daily special orders 
  • Oversaw opening & closing shifts as a keyholder, taking on a diverse variety of responsibilities including: food prep, inventory, ordering, organizational & cleaning projects, receiving deliveries, planning production schedules, retail management & resolving customer complaints
  • Became an integral part of a team of 40+ employees by helping to foster a positive, friendly & supportive environment 

 

Team Trainer & Cheesemonger - Whole Foods Market 

November 2020 - November 2021

 

  • Successfully completed daily production and prep lists
  • Executed special orders & catering orders for store including all cheese, charcuterie, meat, crudite’ & fruit platters
  • Created visually pleasing displays in the department featuring recommended pairings to encourage sales
  • Provided customers with education about different cheeses, pairing suggestions & tips on serving or cooking with cheese

 

Customer Service Administrator - Natural Wine Company

April 2019 - April 2020

 

  • Demonstrated effective daily communication while working closely with team of 10+ sales representatives to process orders while meeting strict ordering deadlines
  • Managed warehouse inventory & allocations
  • Implemented new ordering and inventory software for company and oversaw the training of all staff on utilizing new systems

 

Lead Cheesemonger - Marczyk Fine Foods 

November 2017 - November 2018

 

  • Fulfilled all catering orders for both Denver locations with creative & visually pleasing boards of all different varieties
  • Achieved daily cheese production required for both storefronts including the cutting & wrapping of cheeses, processing of parm & making fresh mozzarella 
  • Designed always changing cheese displays throughout both storefronts to feature special seasonal pairings

Education

CERTIFICATIONS

Certified Food Handler (City & County of Denver):: November 2020

Off-Premise TIPS Certification (Colorado): March 2021

 

EDUCATION

Johnson & Wales University (Baking & Pastry Arts): SEP 2010-DEC 2011

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