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    Head of project management - Boston, MA, United States - MERGE

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    Description
    Merge Storytelling and Technology

    We MERGE storytelling with technology by offering marketing and technology clients full-service capabilities including strategy, creative, experience engineering, performance marketing, media, and marketing operations platforms.

    MERGE has enduring client partnerships with American Express, T-Mobile, LG, Kate Spade NY, Coach, The Northface, Meta, Subway, BlueCross BlueShield, Abbott, Supernus, Seqirus, GE Healthcare, CVS/Aetna, Brigham Health, Indiana University Health, and Eaton Vance to name a few.

    We are committed to promoting health, wealth, and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services, and consumer products.

    Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.
    At MERGE, we strive to create a superior work experience where talented and ambitious people grow. Project Manager, you will...
    Oversee the internal management of assigned projects from inception to completion within the Agency.

    You will be the internal hub for all projects within the assigned client and will organize, schedule, and communicate with team members to deliver the work to complete a project within a defined scope, quality, timeframe, and budget.

    You must be able to manage large multi-faceted projects/accounts/campaigns and multiple projects at the same time across all execution mediums within the Pharma and/or Life Science industries.

    Work as independent liaison/communications hub between all agency team members
    Organize, manage, and be accountable for each step of the strategy, creative development process, legal reviews, and Veeva uploads from project set-up to project kick-off to delivery of final material in all mediums – collateral, print, broadcast, video, digital, email, out-of-home, direct mail
    Scope, estimate time of resources & create project plans & detailed schedules (from Strategy through creative development through delivery), and manage schedules throughout the life cycle of each project
    Manage and prioritize team assignments with detailed tasks for daily deliverables using agency tools (Webvantage) and clear verbal communications
    Partner with Project Manager, Broadcast Producers, Print Production, Media, and Analytics to coordinate schedules, budgets, deliverables, and approval processes on all projects
    Forecast future deliverables based on project scope and project schedules
    Review media plan and communicate necessary specs and material information to creative and studio teams
    Alert the team if a project strays out of scope or the originally set parameter
    Lead contingency planning, and problem resolution, and recommend solutions to maintain schedules, budgets, and quality deliverables
    Track actual hours per estimated project plan and run reports as requested
    Oversee general workflow capacity based on project plans, staff assignments, and capabilities per scope and work with the Department Director to manage and plan resources
    As requested, manage project out-of-pocket estimates and purchases per assigned projects and budget parameters
    Manage freelance hours and cost for copy, layout, content development, and external production
    Develop, manage, and enforce a rigorous approvals process internally (from creative development through the production phases of each project)
    Responsible for proofing process, brand guidelines, and quality standards on all projects
    Keep the Department Director aware of progress on each project and the development/deployment of the process – raising concerns as quickly as possible
    Manage Webvantage database with up-to-date detailed records of the life of a project and share information as necessary
    Implements Agency workflow process and quality assurance procedures to ensure successful execution as measured by agency goals and client satisfaction
    Provide insight on process improvements or resources/tool opportunities
    Add projects to and update the current status of projects on the Agency status report (SmartSheet)
    Ensure Studio Server organization of project naming through the final archive
    Ability to facilitate and manage personalities
    Ability to collaborate build teamwork and manage conflict
    Effectively communicates relevant project/practice information to superiors and peers across all departments
    Helps to determine new, creative ways to employ teams on projects and distribute responsibilities
    Continually seeks internal efficiencies to increase client satisfaction and help deepen client relationships
    Easily recognizes areas for internal improvement and develops implementation plans.
    A minimum of 6+ years of project management experience in pharma or life sciences – preferably from an advertising agency setting
    Excellent understanding of all production disciplines: print, digital, & broadcast/video
    Experience using project management software, Veeva, and the PRC review process
    Exceptional time management skills
    Excellent writing and communication skills
    Proficient in MS Office applications, Adobe Acrobat Professional

    A working knowledge of InDesign, Photoshop, Illustrator, etc., MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities.

    We believe that the more diverse we are, the more creative our work will be
    #

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