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Framingham

    Health Benefit Advisor - Framingham, United States - Edward M. Kennedy Community Health Center

    Edward M. Kennedy Community Health Center
    Edward M. Kennedy Community Health Center Framingham, United States

    1 week ago

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    Description
    Are you looking for a meaningful career? Are you passionate about health equity? Do you enjoy helping people?
    Edward M.

    Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities.

    We are a thriving and growing organization, and our team is expanding across sites to support this growth.
    We are currently hiring a Health Benefits Advisor based in Framingham.

    This position will provide education and enrollment opportunities for patients and community residents who lack access to healthcare and health insurance.

    This position will work predominantly internally and in the field through collaborations with local community-based organizations throughout Milford, Framingham, Worcester and surrounding towns.

    The goal of the position is to increase the number of individuals accessing and maintaining health insurance through the health insurance marketplace, MassHealth (Medicaid), and the Children's Health Insurance Program (CHIP) and to build and strengthen enrollment collaborations with partner organizations.

    As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee.

    We are an equal opportunity employer and embrace the richness of the diversity of our staff and community.

    You are a good fit for our team if you're passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.


    Essential Duties & Responsibilities:
    Verify patient identify adhering to Health Center procedures.
    Verify patient demographic and update when appropriate.

    Complete patient consent form when necessary and provide center's information pertaining to the following: Center programs and services, Patient Rights and HIPAA brochures, hours of operation, 24 hour emergency call service, etc.

    Participate in Massachusetts trainings and fulfill requirements to become a Navigator within first three months of employment.

    Screen and assist patients in applying for MassHealth, Connector Care, Qualified Health Plans, Children's Medical Security Plan, Health Safety Net and other applicable services to arrange needed coverage for medical services, via the states electronic system or paper form application.

    Provide structured education on health coverage, the redetermination process and the importance of maintaining medical coverage.
    Gather required documentation as needed and submit electronically with application or via fax in a timely manner. Schedule follow-up times to return with documents at outreach location of office hours as appropriate.
    Offer renewal assistance for enrolled individual and families.
    Educate all individuals and/or families that are eligible about their plan choices.
    Distribute outreach materials to patients, community members, partner organizations and businesses to build coverage option and awareness.

    Ensure equipment is available and operational and adequate materials are available to perform enrollment and education activities in the community for scheduled outreach activities.

    Maintain adequate inventory of print materials.

    Arrive at outreach sites with enough time to set up and be ready to greet customers promptly for scheduled shifts if applicable.

    Assist with promoting the program in the community through dissemination of flyers, posters, brochures, and word-of-mouth.
    Maintain a home-base with regularly scheduled hours at assigned Kennedy CHC office location if applicable.
    Full job description available upon request.

    Job Requirements:
    We value our team members and provide opportunities seek to provide opportunities for growth and development.
    High School Diploma
    Minimum 1 year prior customer service experience
    Excellent communication skills that are culturally and linguistically appropriate and understood by patients of varying backgrounds and educational levels.
    Valid driver's license and dependable vehicle.
    Bilingual in either English and Spanish or English and Portuguese
    Our health center requires all employees be fully vaccinated for COVID19 and the Flu.
    Benefits
    Kennedy Community Health seeks to offer competitive salaries and a comprehensive benefits package.
    Health benefits start on first day of employment. Company pays 79% of health insurance Premiums.
    Competitive time off packages
    403b Retirement Plan with Match
    Flexible Spending Accounts
    Employee Assistants Program 100% paid for by employer
    Health benefits coverage for same-sex domestic partners, transgender health benefits.

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