Customer Experience Advisor - Wayland, United States - Twins CDJR

Description

Job description
Overview

The Customer Experience Advisor position is a key position for our company. You will be responsible for the care and process for our customers after they "purchase or service" a vehicle.

Scheduling, greeting and following through with the customers needs and expectations.

Excellent phone and interpersonal skills are needed. The customers need to hear your smile on the phone and feel they received a premium experience in person.

Working with the Sales, Parts and Service Departments to accomplish this task will require a high attention to detail, organizational skills, process management and focus to always work towards to improving the process.

Computer and digital skill are needed.


Pay:
From $ per hour


Expected hours: 40 per week


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed
• Service and or Sales experience helpful

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Inperson
• Office

People with a criminal record are encouraged to apply


Ability to Relocate:

• Wayland, MI Grand Rapids area: Relocate before starting work (required)

Work Location:
In person


Pay:
$ $25.00 per hour


Expected hours:
per week


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Inperson
• Office

Work Location:
In person