Jobs
>
Washington, D.C.

    dispute resolution specialist, gs-0260-13 - Washington D.C., United States - USAJobs

    Default job background
    Full time
    Description
    Duties

    Major duties for this position include:

    Equal Employment Opportunity Claims and Conciliation Program Management (50%)

    Performs a wide range of complex assignments requiring interpretation and application of AOC Conciliation program, and EEO laws, regulations, principles, concepts, techniques and guidelines for all EEO functions within the AOC. Responsible for providing expert advice and leadership in carrying out Agency policies and programs of nondiscrimination and affirmative employment.

    Serves as a counselor for claims processing. Provides guidance to employees, leadership, supervisors and managers on the avenues of assistance and EEO and non-EEO rights and claims processes.

    Receives and processes contacts, claims, management referrals and hotline complaints in accordance with all regulations governing the administrative procedures.

    Establishes facts, analyzes and evaluates complaints. Conducts investigations of EEO and non-EEO claims and management referrals when assigned. Maintains full accountability and status of all assigned cases.

    Provides logistical support to AOC's contract investigator when assigned. Monitors contractor progress for assigned cases.

    Dispute Resolution Program Management (25%)

    Serves as an impartial third party providing dispute resolution services such as conflict coaching, mediation and group facilitation. Performs research and gathers information to understand the overall context of the dispute including general information concerning the parties and other necessary or useful background facts or information.

    Assists work groups to identify the root causes of conflict in the work environment and develops solutions to address the cause.

    DI/DR Program Support (25%)

    Serves as an advisor, making recommendations on EEO projects and working on special projects to promote affirmative employment objectives.

    Assists in the collection and analysis of workforce data to identify EEO-related barriers. Reviews policies and procedures, and AOC programs as required to ensure equitable consideration of employees.

    Supports AOC's Special Emphasis efforts, assisting in the development of commemorative programs and observances, assisting in identifying and addressing attitudinal and procedural barriers preventing the full and productive employment of all applicants and employees, regardless of sex, ethnicity or disability.

    Participates in recruitment planning and outreach events and a variety of events geared towards employment of persons who are disabled.

    Requirements

    Conditions of Employment
    • You must be a U.S. Citizen.
    • You must be able to pass a drug test.
    • Your resume and question responses must demonstrate the job-related KSAs.
    • You must meet the definition of specialized experience.

      To be employed by the Architect of the Capitol in a paid position, an individual must meet
      one of the categories below:
      • A citizen of the United States;
      • A person who is lawfully admitted for permanent residence and is seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B);
      • A person who is admitted as a refugee under 8 U.S.C. 1157 or is granted asylum under 8 U.S.C. 1158 and has filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible;
      • A person who owes allegiance to the United States (nationals of American Samoa, Swains Island, and the Northern Mariana Islands, and nationals who meet other requirements described in 8 U.S.C. 1408); or
      • A person who is currently an officer or employee of the Government of the United States.

        Qualifications

        You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at .

        Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to the GS-12 grade level in Federal service.

        Specialized experience includes the following (the applicant must meet a minimum of four (4) specialized experience qualifications):

        (1) Comprehensive and thorough knowledge of laws, equal employment opportunity policy and procedures, rules, regulations, and precedent legal and administrative decisions related to personnel management.

        (2) Demonstrates a broad range of fact-finding, investigative, and analytical techniques requiring decisions in interpreting varied and complex factual situations in the context of the requirements of laws, regulations, or policies.

        (3) Experience with a dispute resolution program, which includes services such as conflict coaching, mediation, and group facilitation.

        (4) Experience in conducting barrier and statistical analysis, resulting in action plans that promote outreach and increase minority participation and retention rates.

        (5) Experience interpreting and applying guidelines in the context of employee complaints, claims, and surrounding organizational circumstances.

        Additional information

        Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit .

        If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

        DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC's suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test.

        The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol.

        The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit

        The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability.

        This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.

        Moving expenses are not authorized.

        Relocation expenses are not authorized.

        Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency.

        This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol.

        All application materials become the property of the Architect of the Capitol.



  • National Labor Relations Board (NLRB) Washington, United States

    **Summary** · This position serves as Attorney-Adviser to a Member of the National Labor Relations Board (NLRB). · The Board is responsible for the adjudication of unfair labor practice cases and representation cases arising under the provisions of the National Labor Relations Ac ...


  • U.S. Coast Guard Washington, United States

    **Duties**: · Being a CG civilian makes you a valuable member of the CG team. Typical work assignments include: · - Coordinating Government Furnished Equipment (GFE) production and delivery schedules between the PSC Program, suppliers, storage facilities, and the shipyard to meet ...


  • US National Science Foundation Alexandria, United States

    **Duties**: · As a Government Affairs Specialist, GS DE**_, _**you will perform the following duties: · - Assists in the strategic planning and execution of government affairs strategy, as well as the facilitation, coordination, and communication of information to the Congress, s ...


  • Federal Bureau of Investigation Washington, United States

    **Position**:Lead Telecommunications Specialist, GS 12 · **Division**:Washington Field Office · **Location**:Washington, DC · **Working Hours**:8:00 a.m. - 4:30 p.m. (hours may vary) · **Salary**: · GS 12: $99, $128,956.00 · **Full Performance Level**: GS 12 · **Number of Positio ...


  • U.S. Coast Guard Washington, United States

    **Duties**: · Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: · - Manages the development and implementation of in-process reviews, audits, etc. to ensure all FMS FOS resources required to prepare for testing and ...


  • USAJobs Glen Burnie, United States Full time

    Duties · The role of this position is to serve as non-supervisory Team Lead Contract Specialist responsible for contracts involving such diverse areas as ship repair, maintenance and alteration; state-of-the-art ship's systems and subsystems, ship electronic systems, naval archit ...


  • Department Of Homeland Security Glen Burnie, United States Full time

    Summary · This position is located in Department of Homeland Security (DHS), U.S. Coast Guard, Surface Forces Logistics Center, Contracting & Procurement Division, Baltimore, MD. · Duties · The role of this position is to serve as non-supervisory Team Lead Contract Specialist res ...


  • USAJobs Alexandria, United States Full time

    Duties · As a Government Affairs Specialist, GS DE , you will perform the following duties:Assists in the strategic planning and execution of government affairs strategy, as well as the facilitation, coordination, and communication of information to the Congress, state and local ...


  • USAJobs Alexandria, United States Full time

    Duties · As a Government Affairs Specialist, GS MP , you will perform the following duties:Assists in the strategic planning and execution of government affairs strategy, as well as the facilitation, coordination, and communication of information to the Congress, state and local ...


  • US National Science Foundation Alexandria, United States

    **Duties**: · As a Government Affairs Specialist, GS /12 DE**_, _**you will perform the following duties: · - Supports the NSF Government Affairs staff members to enable close and continuing contacts and strategic engagement with Members of Congress and congressional staff. · - H ...


  • US SBA Herndon, United States

    You will serve as a Program Support Specialist for the Small Business Administration (SBA), Office of Capital Access (OCA), Damage Verification Center (DVC) in, Herndon, Virginia. This position assists the Supervisory Program Support Specialist to ensure that necessary internal s ...


  • DHA (Archive) FT. MEADE, United States

    This position is located at Kimbrough Ambulatory Care Center · Fort Meade is the Army's second largest installation by population with more than 64,000 employees that represent the Army, Navy, Air Force, Marines, Coast Guard and Space Force. Fort Meade's more than 120 partner age ...


  • Office Of Communications And Outreach Washington, United States Full time

    APPLICATION LIMIT: This vacancy announcement is limited to the first 50 applications received and will close at 11:59PM Eastern Time on the day that we receive the 50th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to ...


  • Amazon Inc Arlington, United States

    Amazon Web Services is seeking a Billing Specialist to support our fast growing Professional Services practice. This is a unique opportunity that will give you hands on experience in Billing & Invoicing and Revenue Management across the countries in Operations, Operation, Busines ...


  • U.S. Coast Guard Washington, United States

    Summary · This position is located in the Department of Homeland Security (DHS), United States Coast Guard (USCG), Commandant, Vice Commandant, Deputy Commandant for Operations, Commercial Regulations & Standards Directorate, Marine Safety Center (MSC), Washington, DC. · Duties ...


  • Amazon Arlington, United States

    Amazon Web Services is seeking a Billing Specialist to support our fast growing Professional Services practice. This is a unique opportunity that will give you hands on experience in Billing & Invoicing and Revenue Management across the countries in the Americas that we support a ...


  • U.S. Coast Guard Washington, United States

    Summary · This vacancy is for a Personnel Security Specialist located in the Department of Homeland Security, United States Coast Guard, Deputy Commandant for Mission Support, Office of Security Policy & Management (DCMS-34), Washington, DC. · Duties · You will serve as a profe ...


  • Amazon Arlington, United States

    Amazon Web Services is seeking a Billing Specialist to support our fast growing Professional Services practice. This is a unique opportunity that will give you hands on experience in Billing & Invoicing and Revenue Management across the countries in the Americas that we support a ...


  • US Government Other Agencies and Independent Organizations Washington, United States

    Summary · This position is located in the Division of Risk Management Supervision, Policy and Program Development Section II, Washington, DC of the Federal Deposit Insurance Corporation and provides support in the areas of analytical and evaluative activities. · Additional select ...


  • Federal Deposit Insurance Corporation Washington, United States

    Summary · This position is located in the Division of Resolutions and Receiverships of the Federal Deposit Insurance Corporation and provides support in the areas of resolutions and receiverships activities of financial institutions. · Additional selections may be made from this ...