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    Service Center Coordinator - Elmont, United States - Donatech

    Donatech
    Donatech Elmont, United States

    3 weeks ago

    Default job background
    Description
    Position would require the candidate to be a W2 employee of Donatech.
    US Citizenship Required.


    A Service Center Coordinator provides critical interaction with all levels of internal and external customers, both in person and remotely.

    Some of the main responsibilities will be related to ship/receive activities but also to share, and back up, the front office Service Center Coordinator:


    • Perform shipping/receiving of domestic/international equipment and associated logging of that equipment.
    • Utilize main application for Work Ticketing to create and update tickets for all types of tasking
    • Interfacing with shipping vendors as needed
    • Procurement activities for ordering parts and equipment
    • Inventory tracking via our Costpoint system
    • Work with HQ on yearly inventory audit
    • Coordinating with vendors for repairs and calibrations to test equipment
    • Assist manager in tracking tasks and ensuring all costs are documented for billing
    • Interfacing with shipping vendors as needed
    • Shipping and receiving tasks

    Other duties may include:

    • Process bills for payment
    • Greet customers
    • Answering telephones
    • Process and sorting mail
    • Prepare office correspondence, faxing, copying, filing documents, and occasional typing
    • Create and maintain project folders, both electronic and paper, as dictated in office policies
    • Utilize MS Office software (Excel & PowerPoint) to format reports, present data, and organize information

    Required Experience:

    • The ideal candidate will possess 3 or more years of administrative experience in a corporate environment.
    • Experience with MS Excel and MS Word
    • Ability to effectively communicate (written and verbal) and routinely interact with management, internal and external customers in a professional manner.
    • Must be able to work independently and to remain focused while multitasking. Demonstrate superior attention to detail and must be flexible to changing priorities.
    • Ability to research and resolve routine and non-routine problems. Experience working in a corporate environment.


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