Patient Coordinator I- Selikoff Centers for - New York, United States - Mount Sinai Health System

Mark Lane

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Mark Lane

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Description
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Strength Through Diversity_
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Ground breaking science. Advancing medicine. Healing made personal._
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Roles & Responsibilities_

The Patient Coordinator I greets and establishes first contact with patients, or performs in a call center capacity.

Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing.


Responsibilities

  • Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system.
  • Assure that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patients arrival or at minimum at time of arrival before visit.
  • Communicate with appropriate staff regarding patients arrival, and ensure that patients medical record is available for physician.
  • Process/update HIPAArelated paperwork and other institutional forms as necessary.
  • Collect or retrieve referrals or insurance authorizations as required.
  • Review status of waiting room on a routine basis and ensure that patients are kept advised of wait times.
  • Ensures that patient has paid copay or collects copay under direction of billing staff, providing patient with receipt following established cashcontrol processes.
  • May schedule patient for followup appointment as needed. Provide patient with guidelines for requesting medical records, if necessary.
  • May perform simple charge entry tasks
    or enter payments collected from patients and prepare Cashiers deposit

_Note:
duties are mutually exclusive and may not be performed by the same employee._

  • Performs in a call center capacity (Faculty Practice Associates)
  • Answer phones for practice and schedule appointments
  • Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.
  • May initiate reminder phones calls for next day appointments.
  • Performs other related duties

Qualifications

  • High School graduate/GED.
  • 1 year physician practice experience
  • Must have a minimum of one week training onsite which will be provided by practice.
  • Prefer experience in a medical office setting, utilizing a computer system for physician scheduling.
  • IDX or other practice management system experience preferred

Pay:
$ $33.58 per hour


Benefits:


  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Work Location:
In person

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