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    Benefits Analyst - New York, United States - Hospital for Special Surgery

    Hospital for Special Surgery
    Hospital for Special Surgery New York, United States

    4 weeks ago

    Default job background
    Description

    Overview:

    How you move is why were here.
    Now more than ever.

    Get back to what you need and love to do.

    The possibilities are endless...

    Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize

    the abundant opportunities for growth and success.

    If this describes you then lets talk

    HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

    Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

    Human Resources

    Benefits Analyst

    PURPOSE:

    Administer benefits programs in compliance with government regulations and plan provisions to ensure equitable administration to employees.

    Essential Duties and Requirements

    • Responsible for customer service of Benefits; oversees; monitors calls; Benefits inbox; resolves issues; monitors/creates metrics; works directly with Sr. Specialists and Managers to ensure reasonable timeframes for issues resolution.
    • Responsible for processing continuation of coverage, including mailing letters, tracking and collection of payments due.
    • Assists with new hire benefits orientation and open enrollment presentations.
    • Complies with government and state regulations and plan provisions to ensure equitable administration to employees.
    • Investigates and resolves eligibility file issues; researches and resolves file discrepancies reported by carriers and/or audit findings.
    • Responsible for promoting and enhancing voluntary benefits.
    • Provides policy interpretation and clarifies procedures to HR and Department management.
    • Assists in annual benefits open enrollment including plan design changes and testing; conducts open enrollment presentations.
    • Recommends improvements to procedures or systems to increase productivity and increase employee awareness.
    • Assists in identifying inefficiencies and areas in need of improvement.
    • Leads special projects as needed.
    • Performs other duties as assigned or performs other duties when necessary.
    Qualifications:

    Competencies:

    • 2-5 years experience administering employee benefits or insurance benefit information.
    • Work effectively and efficiently within strict deadlines as part of a team.
    • Strong organization skills.
    • Ability to self-manage in a fast-paced environment and to troubleshoot issues as they arise.
    • Strong knowledge of Excel and experience navigating online systems.
    • Ability to receive, prioritize, and complete tasks from multiple sources with minimal supervision and must also
      possess proven customer service skills.
    • Excellent interpersonal, analytical, and written communication skills.
    • Ability to think creatively to solve problems.
    • Experience working in a strong customer-service focused environment within the human resources, benefits,
      retirement plan administration field strongly preferred.
    • Experience in developing educational and training materials.

    Education:

    • Bachelor's degree
    Other Requirements:
    #LI-Hybrid

    Pay Range - Minimum:
    USD $38.45/Hr.

    Pay Range - Maximum:
    USD $45.05/Hr.
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