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    Area Manager - San Diego, United States - Allied Universal

    Allied Universal
    Allied Universal San Diego, United States

    3 weeks ago

    Allied Universal background
    Description

    Job Description

    Allied Universal Janitorial Services, an Allied Universal Company, is hiring a Area Manager. The Area Manager is responsible for staff management, business operations, and customer relations within an assigned geographical area for a leading nationwide provider of Janitorial services in Retail, Facilities, Education, and Commercial Office Buildings.

    PAY $66,560.00 per year

    Full Time, Excellent Benefits, Career Progression

    RESPONSIBILITIES:

  • Manage sixty (60) Site Supervisors plus a sizeable hourly staff of cleaners at multiple accounts; provide ongoing guidance and direction; hire and develop line supervisors and staff; identify performance goals and provide ongoing training, coaching and feedback; proactively identify performance issues and provide immediate feedback; assess and determine best course of action; address union relations issues; assist in resolving grievances; and address non-union employee relations issues, as necessary.
  • Lead on-going efforts for process improvement to enhance productivity and increase efficiencies while sustaining high level of quality; implement cost reduction, profit enhancing strategies; direct and execute new customer/contract start-up operations; identify start-up team, develop action plans, implement services in a timely and cost effective basis; continually assess financial performance of accounts/contracts, identify problem areas, implement plan to address concerns; financially manage and ensure account profit and productivity goals are met introduce new products and/or services, negotiate terms and insure contract supplies and equipment requirements are met; identify ongoing financial and operational efficiencies
  • Present account contract bids; discuss issues, follow-up with changes and implement contract/services on a timely basis; schedule and conduct visits and inspections at all customer/site locations; walk through facility, identify, and discuss problems, issues, and solutions; develop action plan to address; provide feedback to project managers and/or staff; leverage relationships and build new business opportunities
  • Manage and control staff expenses; communicate company business and travel expense policies; function as communication leader

    • QUALIFICATIONS:

  • High School diploma equivalent (e.g., GED)
  • Minimum of five (5) years of experience in managing operations in the services industry, preferably in the cleaning and maintenance business
  • Experience with the development and maintenance of budgets and labor costs and monitoring financial information
  • Strong interpersonal skills; able to effectively influence others through positive, proactive communication style
  • Leadership skills with ability to positively impact customer and employee relations
  • Excellent attentive and active listening skills
  • Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
  • Proficiency in all Microsoft Office applications and able to effectively utilize all available office management technology
  • Sound independent judgment and discretionary skills
  • Outstanding oral and written communication skills
  • Results-oriented, balancing a sense of urgency for immediate problems with proactive planning and problem identification

    • PREFERRED QUALIFICATIONS:

  • College degree in Business Administration/Management
  • Experience working with and negotiating union contracts
  • Ability to speak, read, and write the Spanish language
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