Jobs
>
Chicago

    Sr. Desktop Support Technician - Chicago, United States - Komatsu

    Komatsu
    Komatsu Chicago, United States

    1 week ago

    Default job background
    Description

    Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

    Job Overview

    We have a great opportunity for a Sr. IT Desktop Support Technician to join our team supporting our facility in Chicago, IL (near O'Hare). This is an onsite position that will provide advanced hands-on technical support to all levels of users.

    Key Job Responsibilities

    • Provide advanced troubleshooting, problem solving, and on-site technical support for all levels of users in the office, plant and/or warehouse
    • Provide a technical environment for the location that maximizes investments in IT technology and supports all necessary business processes while ensuring excellent customer service levels and meeting internal and external customer expectations
    • Provide advanced Client PC support for all hardware/software computer deployments and related issues
    • Additional areas of responsibility are LAN support, break/fix, software/hardware upgrades, patch management, anti-virus management, hardware image management, application installs, user support and training, etc.
    • Analyze, test, implement, and support the rollouts of new client technologies such as pc's, laptops, tablets, and mobile end point devices
    • Analyze, troubleshoot, and support all aspects of the client infrastructure, including PC hardware and software installs, video conferencing, wireless networking, TCP/IP, DNS, and DHCP Client based issues
    • Adherence to all company policies and procedures (ex. Information Security, Communications Policy, Employee Code of Conduct, Record Retention Policy, etc.)
    • Maintain inventory of server, PC equipment and peripherals as well as documentation of procedures pertaining to the IT areas
    • Develop solutions for simple to complex user issues (hardware and/or software)
    • Develop technical process and procedure documentation, as well as end-user documentation
    • R&D on new client technologies, including testing of new modules of end point devices as they are added to the environment
    • Complete other projects as assigned
    Qualifications/Requirements
    • Associate degree in IT or a related field or technical certification strongly preferred; minimum high school diploma is required
    • 3+ years of IT client support experience
    • Ability to troubleshoot issues and come to a resolution
    • Ability to provide technical guidance and support to others
    • Knowledge of Plant type RF equipment (Zebra MC 9300 scan devices and printers)
    • Strong working knowledge of TCP/IP, DHCP and DNS
    • Must be proficient with Windows operating system, Microsoft Outlook and O365
    • Ability to research computer related issues to resolve hardware and software problems
    • Excellent time management, problem solving, troubleshooting and multi-tasking ability
    • Ability to effectively communicate technical issues into laymen's terms both within IT and within all levels of the company
    Additional Information

    Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
  • The Principle Group

    Desktop Support Technician

    1 week ago

    The Principle Group Chicago, United States

    **Title: Desktop Support Technician** · **Duration: 12M+ long term contract** · **Location: Chicago, IL 60606** · - Field Services professional with 3+ years of experience with the ability to perform the following tasks in a professional manner as listed below. · - A+ or equivale ...

  • Sacred Heart Schools

    Desktop Support Technician

    1 week ago

    Sacred Heart Schools Chicago, United States

    **Title**: Desktop Support Technician Classification: Exempt · **Department**: Technology Status: Full-Time, 12 Month · **School Day**: 7:45am - 4:00pm Reports to: Director of Technology · School Description · Founded in Chicago in 1876, Sacred Heart Schools at Sheridan Road (Har ...

  • Edward-Elmhurst Health

    Staff Support Technician

    1 week ago

    Edward-Elmhurst Health Chicago, United States

    Position Highlights: · - Position: Staff Support Technician · - Location: Chicago, IL · - Per Diem · JOB SUMMARY · RESPONSIBILITIES · - Essential Functions_ · - Demonstrates a commitment to the mission of Swedish Hospital and demonstrates a service orientation and adheres to all ...

  • TekWissenLLC

    Desktop Support Technician

    1 week ago

    TekWissenLLC Chicago, United States

    **Overview**: · **Summary** · - As a Field Engineer 2, your primary responsibility will be installing, diagnosing, servicing maintaining High-end client proprietary products as well as other computer-related products such as desktop and laptop computers, printers, standard softwa ...

  • Edward-Elmhurst Health

    Staff Support Technician

    18 hours ago

    Edward-Elmhurst Health Chicago, United States

    Position Highlights: · - Position: Staff Support Technician · - Location: Chicago, IL · - Per Diem · - Hours: Per Diem; Rotating · - Required Travel: May float to AP2 Behavioral Health · What you will need: · - High School Diploma or GED preferred or equivalent work experience · ...

  • TekWissenLLC

    Mobility Technician/mobile Support

    18 hours ago

    TekWissenLLC Chicago, United States

    This position will focus more on the mobility support (iPads, iPhones, Androids) functions instead of the computers. · - Take ownership of issues carrying out problem analysis to implement temporary or permanent fixes with the aim or restoring service to the customer as soon as p ...

  • A & J Sewer Service

    Support Technician

    2 weeks ago

    A & J Sewer Service Wheeling, United States

    **Competitive pay with opportunity for career advancement** · **Learn new skills and become a tradesman** · **CDL training for top performers** · **No on-call, no evenings, home daily** · **100% health insurance coverage** · **Paid vacation, sick days, & holidays** · **401k plan ...

  • KDM Engineering

    IT Support Technician

    2 days ago

    KDM Engineering Chicago, United States

    Contribute your expertise, skills, and experience as an IT Support Technician by joining our KDM Engineering team. KDM is a growing, award-winning, minority- and woman-owned professional engineering firm focusing on electric, gas, site civil, and telecommunications engineering de ...

  • HCLTech

    Deskside Support Technician

    1 week ago

    HCLTech Mettawa, United States

    **Shift: Monday - Friday 8am - 5pm CDT**: · - **Pay Rate: $26/hr**: · - **Location: Onsite -Mettawa, IL** · HCL Tech is looking for a technician to analyze and perform diagnostics related to PC and Mac systems, operating issues, and their peripherals. The technician's professiona ...

  • HCLTech

    Deskside Support Technician

    2 weeks ago

    HCLTech Mettawa, United States

    **Shift: Monday - Friday 8am - 5pm CDT**: · - **Pay Rate: $25/hr**: · - **Location: Onsite -Mettawa, IL** · HCL Tech is looking for a technician to analyze and perform diagnostics related to PC and Mac systems, operating issues, and their peripherals. The technician's professiona ...

  • HCLTech

    Deskside Support Technician

    1 week ago

    HCLTech Mettawa, United States

    **Shift: Monday - Friday 8am - 5pm CDT**: · - **Pay Rate: $26/hr**: · - **Location: Onsite -Mettawa, IL** · HCL Tech is looking for a technician to analyze and perform diagnostics related to PC and Mac systems, operating issues, and their peripherals. The technician's professiona ...

  • TOYO Ink America

    Lab Support Technician

    1 week ago

    TOYO Ink America Wood Dale, United States

    **Position Summary**: · The Lab Support Technician is responsible for formulating Flexographic Ink, and Ink Jet products. This includes formulating new products as well as improving existing products. · **Primary Duties & Responsibilities**: · - Research & Development of new prod ...

  • Flex

    IT Support Technician-1

    2 weeks ago

    Flex Buffalo Grove, United States

    Job Posting Start Date Job Posting End Date · Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. · We believe in the power of diversity and inclusion and cultivate a workp ...

  • Evanston/Skokie School District 65

    Behavior Support Technician

    1 week ago

    Evanston/Skokie School District 65 Evanston, United States

    JobID: 4629 · **Position Type**: · Teaching/Special Education - ED**Date Posted**: · 3/20/2024**Location**: · Rice Children's Center · - Print Version ...

  • AVI-SPL

    Onsite Support Technician

    1 week ago

    AVI-SPL Riverwoods, United States

    : · **WHO WE ARE** · AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which ...

  • Abbtech Professional Resources

    Deskside Support Technician

    6 days ago

    Abbtech Professional Resources Chicago, United States

    This program requires US Citizenship · Deskside Support Technician · Chicago, IL - 1 Day a week remote work optional after probationary period · Public Trust · We are seeking a dedicated Deskside Support Technician to join our ESA V program, providing essential IT services to ...

  • Quest Diagnostics Incorporated

    Lab Support Technician

    1 day ago

    Quest Diagnostics Incorporated Chicago, United States

    Category Laboratory Location Chicago, Illinois Job function Operations Job family Laboratory Operations · Shift Day Employee type Regular Full-Time Work mode On-site · Lab Support Technician - Chicago, IL - Monday - Friday (Rotational Weekends) · Day Shift · 7:00am - 3:30pm · 10: ...

  • Endeavor Health - Edward-Elmhurst Healthcare

    Staff Support Technician

    2 weeks ago

    Endeavor Health - Edward-Elmhurst Healthcare Chicago, United States

    Position: Staff Support Technician. Location: Chicago, IL - Per Diem. JOB SUMMARY - This is a temporary role to assist in providing staff support in an Inpatient and/or Outpatient environment. Inpatient: This role may provide basic care for patients Support Technician, Technician ...

  • RL Canning, Inc.

    Desktop Support Technician

    1 week ago

    RL Canning, Inc. Chicago, United States

    Desktop Support Technician · Chicago, IL - Onsite · ** We are not offering visa sponsorship or Corp2Corp for this position due to resource requirements. · Who We Are · RL Canning is a global IT managed service and consultancy dedicated to working alongside our customers to e ...

  • ABBTECH Professional Resources

    Deskside Support Technician

    2 weeks ago

    ABBTECH Professional Resources Chicago, United States

    This program requires US Citizenship · Deskside Support Technician · Chicago, IL - 1 Day a week remote work optional after probationary period · Public Trust · We are seeking a dedicated Deskside Support Technician to join our ESA V program, providing essential IT services to mul ...