Customer Service Representative - Bridgewater, United States - Interstate Waste Services

Interstate Waste Services Bridgewater, United States

1 week ago

Description

Overview:

Interstate Waste Services is Hiring Customer Service Inside Sales

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country We primarily service Northern New Jersey, Southern New York State, New York City. We cater to a diverse range of residential, industrial, and commercial customers.

Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety.
We have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

Responsibilities:

Customer Service Representative

Were taking Customer Service at IWS to a new level. IWS is dedicated to enhancing the customer experience, and exceeding customer expectations with every contact. When you join the IWS family, youre welcomed onto a team that values the importance of supporting a culture where all employees are empowered to be innovative, are advocates for success, and like to have fun while doing so.

About You

Youre an energetic professional who seeks a challenging position on a growing customer service team. You desire to work in a fast-paced and collaborative environment where your strong attention to detail and ability to prioritize competing responsibilities allow you to excel.

Youre obsessed with providing exceptional customer service, whether its to internal or external customers.

You have strong critical thinking and analytical skills. Your written and verbal communication skills allow you to easily and effectively deliver information in a precise, direct and concise manner. Sales/retention skills are needed.

Job Description

The position of Customer Service Representative is an opportunity for the right individual to join a growing customer service team. Reporting to the Customer Service Supervisor, the purpose of this position is to be the primary point of contact for existing and potential customers, as well as the liaison between other departments, including billing, operations and sales.The right candidate will blend a sense of ownership with strong communication skills and a desire to deliver an exceptional customer experience.The position is based on a 40-hour work week and occasional weekend work is required from home.

Responsibilities

Receive and process incoming calls and emails from customers
Collaborate with the billing, sales, and operations teams to deliver on customer expectations
Identify and resolve customer service issues in a timely manner, including missed pick-ups and service related issues
Provide service and pricing recommendations to new and existing customers
Manage difficult customer situations and respond promptly to service requests to meet customer commitments
Work quickly and efficiently in a fast-paced environment in order to process customer requests
Process orders in an accurate and timely manner, and demonstrate excellent follow through on assignments and inquiries
Able to deal with frequent changes in the work environment throughout company expansion
Additional duties as assigned

Qualifications:

Skills/Experience Requirements

Bachelors degree (or extensive coursework toward an upcoming degree)
sales/retention skills
2+ years of professional business experience (including college internships)
Strong technical/computer skills, including MS Office products (Excel, Word, Outlook)
Excellent verbal and written communication skills
Strong customer focus; ability to provide superior customer service to internal and external customers
Ability to work comfortably and professionally in a dynamic and collaborative environment
Strong organizational and time management skills, ability to prioritize multiple assignments and meet all deadlines with minimal supervision and strong attention to detail
Ability to work a flexible schedule, including overtime, to meet business and workgroup needs
Fluency in English required; bilingual Spanish or Mandarin is a plus

Additional Information:

IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Salary Range Minimum:
USD $22.00/Hr.

Salary Range Maximum:
USD $22.00/Hr.

Customer Service Representative

5 days ago

Indiana Farm Bureau Insurance Plymouth, United States

**Customer Service Representative - Plymouth*** · - Plymouth, Indiana**Req ID**: CUSTO004629**Category**: Marketing**Job Type**: Full-Time**Address**: 1600 N Oak Rd, Plymouth, IN 46563SEND ME SIMILAR JOBS · **Description** · **Responsibilities**: · - Interact directly with our cu ...
Patient Services Representative

1 week ago

Mid-State Health Center Plymouth, United States

**Summary** · Midstate Health Center is looking for a Patient Services Representative in our Bristol, NH location. · **ORGANIZATIONAL MISSION**: The mission of Mid-State Health Center is to provide sound primary care to the community, accessible to all regardless of their ability ...
Customer Service Representative

1 day ago

DAC Enterprise Plymouth, United States

Answer inquiries and provide information to customers, visitors, and overhead door professionals regarding activities, offices, and employees within the organization. Performs varied and diverse office clerical duties. Requires knowledge of office systems and office procedures. D ...
Customer Service Representative

1 day ago

Oldcastle APG Holbrook, United States

Job ID: 496146 · Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier bu ...
Customer Service Representative 8:00am-5:00pm

4 days ago

All State Waste, Inc. Bridgewater, United States

**Must have good phone etiquette. Important Must have phone experience.** · Hours: 8:00am -5:00pm · ***: · The Customer Service Rep receives and responds to customer calls, inquiries, requests and complaints, which may require research and investigation to reach resolution; and d ...
Customer Service Representative

1 week ago

Hub Pen Company LLC Braintree, United States

: · **This position is Hybrid, allowing for a hybrid work from home schedule after completion of training. But you must be able to come into the office in Braintree, MA.** · Hub Pen Company, part of the HPG Brands, is an award-winning supplier in the promotional products industry ...
Customer Service Representative

2 days ago

Behind the Design Quincy, United States

_Join an amazing, professional interior design studio as a _**Customer Service Representative **_ You will be a brand ambassador and an administrative operator - keeping clients happy and schedules organized for the design team_ · This is a dynamic, think-on-your-feet position th ...
Client Service Representative

2 days ago

Thrive Pet Healthcare Norwood, United States

Norwood Animal Hospital is in search of a full-time **Customer Service Representative **to join our growing team · - We offer an AMAZING benefits package · - which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, mental health support, parenta ...
Customer Service Representative

6 days ago

Rockland Trust Company Norwood, United States

At Rockland Trust, we believe that each relationship matters - and that starts with our Customer Service Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all - from loans to checking accounts, online banking and more ...
Patient Service Representative

1 week ago

Beebe Healthcare Milton, United States

Why Beebe?: · Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence. · Overview: · Under direct supervision, perform all duties related to ...
Customer Service Representative

6 days ago

Edible Arrangements Quincy, United States

Edible Arrangements in Quincy is looking for the right people to fill Customer Service · - Fruit Expert position within our retail location. This is a PT position requiring weekends and some weekday afternoons. · We are looking to fill this job immediately. · Restaurant/Hospitali ...
Client Services Representative

1 day ago

Business Management Firm Boston, United States

We were founded on the principles of passion, high performance, innovation, and development. Working with a multitude of different clients across the region, we have found that taking a personalized approach and cultivating the relationships between clients and their consumers ha ...
Customer Service Representative

2 days ago

Harvard Bioscience Holliston, United States

**About Harvard Bioscience** Harvard Bioscience is a leading developer, manufacturer and seller of technologies, products and services that enable fundamental research, discovery, and pre-clinical testing for drug development. Our customers range from renowned academic institutio ...
Patient Services Representative

1 week ago

myOrthos North Attleboro, United States

The Patient Services Representative is responsible for welcoming visitors, checking patients in and out for their appointments, answering incoming calls, and scheduling future appointments. They will perform administrative duties necessary to ensure the orthodontic practice is ru ...
Customer Service Representative

14 hours ago

WITHINGS Boston, United States

ithings is on a mission to be the trusted leader in clinical-grade smart health devices. Already the leading innovator of smart scales, our product portfolio includes connected scales, connected blood pressure monitors, sleep monitors, thermometers, and health/activity wearables. ...
Customer Service Representative

3 days ago

Covanta East Taunton, United States

Who we are · For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. · Our Vision · Reworld is leading the charge to a carbon-negative future through revol ...
Customer Service Representative

1 week ago

Therapro Inc Framingham, United States

Therapro is an e-commerce company that provides the highest quality and most economical therapeutic and educational resources to parents, teachers, caregivers, and therapists. Therapro was founded in 1987 by Karen Weihrauch, PhD, OTR/L who continues to play an active role as Ther ...
Patient Services Representative

4 days ago

Women & Infants Hospital Providence, United States

**Job Summary**: The Patient Services Representative is responsible for processing patients for office visits and admission, ensuring that the proper medical information and records are obtained. The incumbent gathers and provides information to patients, coordinates patient care ...
Customer Service Representative

1 week ago

MIT Cambridge, United States

**CUSTOMER SERVICE REPRESENTATIVE**, _Facilities-Customer Service Center_, to provide administrative support and coordination to the Facilities' Customer Service Center. Will provide day-to-day operational services, ensure timely and accurate maintenance of the work tracking syst ...
Member Service Representative

2 days ago

Commonwealth Care Alliance Boston, United States

**Why This Role is Important to Us**: · The Member Services Department provides a single point of contact for questions, problem solving, and access to care, for members and all those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide ...