Customer Service Representative - Plymouth, United States - Indiana Farm Bureau Insurance

Indiana Farm Bureau Insurance
Indiana Farm Bureau Insurance
Verified Company
Plymouth, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Customer Service Representative - Plymouth

  • Plymouth, Indiana
    Req ID: CUSTO004629
    Category: Marketing

Job Type:
Full-Time

Address: 1600 N Oak Rd, Plymouth, IN 46563SEND ME SIMILAR JOBS


Description

Responsibilities:


  • Interact directly with our customers by providing product and service information.
  • Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc.
  • Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies.
  • Coordinate problem resolution with appropriate departments.
  • Build strong customer relationships and deliver solutions and consistently go above and beyond to understand customer needs and expectations.
  • Works with guidance to organize, prioritize and oversee activities to efficiently meet business objectives, with a focus on continuous improvement

Requirements for Success:


  • High School diploma or GED equivalent.
  • Ability to obtain Property and Casualty insurance license within first 2 years.
  • Insurance and/or claims background helpful.
  • Ability to develop strong communication skills that convey a clear understanding of the unique needs of different audiences.
  • Requires an understanding of numerical concepts to perform mathematical transactions.
  • Strong attention to detail and accuracy

IFBI Perks:


  • An organization that values work/life balance
  • Paid Vacation/Sick Leave 401K w/ Match
  • Full Time with a Monday
  • Friday schedule
  • Potential for a yearly bonus with a possible payout of up to 20% of the salary
  • Contests and Incentives
  • Benefits eligibility within 30 days of employment
  • Negotiable pay based on level of experience
  • Collaborate in a team environment
  • Paid volunteer hours#FO
LI-KL1


Qualifications

Education

Required

  • High School or better

Job Category:
Marketing


Job Type:
Full-Time

1600 N Oak Rd

Plymouth, IN, USA, 46563


ReqID:
CUSTO004629


Description

Responsibilities:


  • Interact directly with our customers by providing product and service information.
Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc.
  • Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies.
Coordinate problem resolution with appropriate departments.
  • Build strong customer relationships and deliver solutions and consistently go above and beyond to understand customer needs and expectations.
Works with guidance to organize, prioritize and oversee activities to efficiently meet business objectives, with a focus on continuous improvement.


Requirements for Success:


  • High School diploma or GED equivalent.
Ability to obtain Property and Casualty insurance license within first 2 years.
  • Insurance and/or claims background helpful.
Ability to develop strong communication skills that convey a clear understanding of the unique needs of different audiences.
  • Requires an understanding of numerical concepts to perform mathematical transactions.
Strong attention to detail and accuracy.


IFBI Perks:


  • An organization that values work/life balance
Paid Vacation/Sick Leave- 401K w/ Match
  • Full Time with a Monday
  • Friday schedule
Potential for a yearly bonus with a possible payout of up to 20% of the salary
  • Contests and Incentives
Benefits eligibility within 30 days of employment
  • Negotiable pay based on level of experience
Collaborate in a team environment
  • Paid volunteer hours
FO

LI-KL1


Qualifications

Education

Required

  • High School or better

Job Category:
Marketing


Job Type:
Full-Time

1600 N Oak Rd

Plymouth, IN, USA, 46563


ReqID:
CUSTO004629
More jobs from Indiana Farm Bureau Insurance
See all jobs of Indiana Farm Bureau Insurance