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    Director, Enrollment Management - Austin, United States - Excelon Associates Recruitment

    Excelon Associates Recruitment
    Excelon Associates Recruitment Austin, United States

    1 week ago

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    Description
    Director, Enrollment Management – Austin, TX
    Summary

    Under minimal supervision, the Director will manage, coach, and develop the Enrollment Managers and their teams toward meeting goals within their defined programs and campuses.

    The Director will be required to meet and exceed departmental budgets, accurately forecast team goals and targets, and manage the team to forecast results.

    S/he will work to ensure that there is clear communication amongst all teams within the University, specifically Business Development, Marketing, Student Services, Academics, and Clinical Education.

    S/he will provide strategic thinking to upper management on new initiatives as well as improvements on current processes. The Director will inspire respect and confidence from every level of the organization through clear communication, vision, and direction.

    Essential Duties And Responsibilities

    Responsibilities include but are not limited to:

    Provide strategic oversight to enrollment advising teams to nurture leads, improve brand awareness, and increase enrollment of qualified students. Develop budget plans in order to meet and exceed organizational goals.


    Develop and implement strategies for growth and identify new activities to promote growth in assigned areas, including programs to counter competitive activity.

    Provide leadership, motivation, and direction for student recruitment.

    Recruit, train, and develop Enrollment Managers and Enrollment Advisors.

    Ensure a successful partnership within inside enrollment and field teams and meet company strategic objectives.

    Work with leaders to develop best practices.

    Liaise with and act as a key partner to administration, faculty & staff.

    Work on assigned committees and teams within the organization.

    Work with other divisions to communicate new policies and changes that impact the business.

    Drive clear communication amongst all internal teams.

    Assist in assigned business reviews and provide information for the budgeting process.


    Calculate and analyze business operations including the management of the enrollment pipeline in order to accurately predict future enrollments; moderate profit and loss & budget planning required.


    Develop a culture of team and individual accountability to ensure high-quality consultative relationship building with potential students and financial performance.

    Execute performance reviews for each manager and approve reviews for representatives as well as coach, train, and counsel team members

    Manage 100% compliance with all regulatory requirements


    Other Duties and Responsibilities:
    May perform other duties and responsibilities that management may deem necessary from time to time.

    Position In Organization

    Reports to:
    Vice President, Enrollment Management


    Positions Supervised :
    Enrollment Managers, Enrollment Outreach Coordinators, Enrollment Advisors, Enrollment Operations Specialist

    Technical, Managerial, And People Skills Required

    To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on the performance of each essential function. Appropriate reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    Education And/or Experience

    Bachelor's degree required. Master's preferred.

    Minimum of 5-7 years of experience in customer service, consultative relationship building, and management-level position, including at least 3 years at the Director level

    Prior fiscal budget responsibility.

    Prior proven performance managing and directing remote teams.

    Proven successful experience leading and developing teams/talent.

    Prior experience with strategic planning, process improvement, and guiding teams to exceed goals is a must.

    Strong leadership, organizational ability, and communication skills required.

    Excellent project management skills.

    Ability to work in a fast-paced environment.

    Prior experience working with CRM systems used to build, predict, and manage accurate forecasts and pipelines.

    Working knowledge of Microsoft Office suite and some Internet applications.


    Licensure and/or Certification:
    Travel

    Travel required up to 50% to local US campuses

    Business Competencies

    To perform the job successfully, an individual should demonstrate the following competencies:

    Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.

    Being Resilient – Rebounding from setbacks and adversity when facing difficult situations.

    Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.

    Drives Results – Consistently achieving results, even under tough circumstances.

    Innovation – Creating new and better ways for the organization to be successful.

    Customer Focus – Building strong customer relationships and delivering customer-centric solutions.


    Drives Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives.


    People Leadership – Leads by example when it comes to finding and developing talent, with a focus on talent acquisition strategies, setting performance targets that raise standards, and development of high potential talent.


    WORK ENVIRONMENT
    Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels.

    Work involves operation of personal computer equipment for six to eight hours daily and includes physical demands associated with a traditional office setting, e.g., walking, standing, communicating, and other physical functions as necessary.

    #excelonassociates


    Excelon does not discriminate on the basis of race, religion, sex, gender, sexual orientation, national origin, marital or veteran status, disability, age, or any other characteristic protected by law.

    #J-18808-Ljbffr
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