Director of College Persistence - Austin, United States - IDEA Public Schools

Mark Lane

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Mark Lane

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Description

Description

DIRECTOR OF COLLEGE PERSISTENCE

NATIONAL COLLEGE TEAM

Role Mission:
IDEA Public Schools is seeking a Director of College Persistence to join our growing Alumni Affairs team.

The work of College Persistence at IDEA Public Schools delivers on the organization's mission of becoming the number one producer of low-income college graduates by supporting our IDEA graduates to ensure students' success to and through college.

The Director of Alumni Affairs - College Persistence coaches and develops (2-4) Managers of Alumni Affairs, College Persistence, who build relationships with alumni and colleges across the Nation, supporting our alumni through continuous enrollment, semester after semester.


In this role, they focus on the onboarding, development, retention, and career progression of Managers of Alumni Affairs as we believe that excellent coaching, supports, behavioral nudging, and tailored specialty campaigns in higher education will help IDEA to achieve our mission of College for All.

Thus, the Director of College Persistence seeks to fully understand our alumni trajectory, along with building expertise around higher education and coaching, building finite specialty in the high school senior year to freshmen fall transition & year one and two of undergraduate studies.

They will partner and report to IDEA's Managing Director of Alumni Affairs and serve on the Alumni Affairs Leadership Team.

Lastly, the Director of College Persistence will share out key learning and data from our work in matriculation, retention, persistence, and re-enrollment to improve our system's understanding of higher education and our graduates, directly informing the key work of K-12.


Location:


Travel Expectations:


This position is expected to travel up to 30% of the time during the busiest parts of the year to include, but not limited to, travel to campuses and regions.

What you'll do

  • Accountabilities

Essential Duties:

  • Manage and coach a team of at least (2) and no more than (4) Managers of Alumni Affairs, persistence coaches who support alumni to semester after semester continuous undergraduate enrollment through (a) executive coaching, (b) behavioral science nudging, (c) specialized campaigns, and (d) tailored direct outreach
  • Professionally develop team members through creating leadership development opportunities and supporting Inside Track coaching development
  • Utilize data to identify and analyze completion trends, especially students who are on track to persist, and highlight bright spots along with areas to grow
  • Partner with key stakeholders across various offices and departments across institutes of higher education in the partner portfolio
  • Create and maintain systems, processes, and efficiencies to support the persistence goals of team; ensuring 30% of GREATER of each cohort is ontrack to graduate in 4years
  • Create datadriven strategies for managers to implement with their alumni, supporting continuous undergraduate enrollment
  • Plan reenrollment strategies and campaigns to support students to return back to college
  • Support managers through data systems such as Salesforce/Copilot and systems of communication such as Mogli, Navigate, Teams, and Calendly
  • Utilize data at the university to help students navigate around hurdles (i.e., registration, FAFSA, etc)
  • Create innovative and strategic pathways to reenroll alumni to build motivation and selfefficacy through the process
  • Set strategy and direction specifically for alumni who are attending colleges and universities across the Nation for students who are currently enrolled and interested in enrolling in college
  • Communicate clear expectations and benchmarks based on set strategy to empower team members to achieve ambitious results
  • Hire and onboard new managers of alumni affairs to ensure alignment among operating mechanisms and team culture is fostered
  • Empower managers of alumni affairs to foster a culture of leadership development, strategic strength, and evidenceinformed accountability
  • Execute data driven decisions to adjust strategies based on target student populations that meets the needs of the students and stakeholders
  • Manage the reenrollment process for the Managers of Alumni Affairs to advocate for and remove barriers to access for their cohorts.
  • Analyze and interpret data to measure progress toward goals to identify trends and areas of cohort development
  • Identify and streamline data collection to best meet the needs of the department through Salesforce by ensuring data integrity, building dashboards, and managing task completion
  • Promote a culture of using data and information to inform and increase maximum output while ensuring quality control, evaluation, and accountability
  • Maintain a deep understanding of higher education research, emerging developments, and evidencebased practices to implement effective strategies
Mobilize momentum through quarterly in person team meetings to align on

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