IT Applications Specialist - Austin, United States - Techline, Inc.

Techline, Inc.

Verified Company

Austin, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

IT Applications Specialist
The Applications Specialist is responsible for managing software installations, troubleshooting technical issues, optimizing system performance, and providing user support.

This job operates in a professional office environment.

Role and Responsibilities

Electronic document storage and integration management
Assist as a backup for patching duties across workstations, servers, and network devices
Assist with user equipment deployments
Assist with service desk incidents as needed
Provide Active Directory management
Assist with cloud user management
Assist with Windows 11 review/rollout
Travel to remote sites as needed, primarily day trips
Manage electronic logbooks for fleet use
Other duties as assigned by the Director of IT

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Qualifications and Education Requirements

Associates degree and a minimum of three years related work experience required
Five or more years of relevant work experience preferred
Certifications (CompTIA Network+, CompTIA Security+, etc.) preferred
Exchange, Azure, and Office 365

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Preferred Skills

Possess a working knowledge of the ITIL framework
Understand use of TCP/IP protocols and LAN/WAN configuration.
Possess the ability to troubleshoot and resolve issues.
Interact comfortable with endusers both virtually and onsite.
Exhibit strong customer service skills.
Possess strong written and verbal communication skills.
Show a high degree of attention to detail.
Demonstrate initiative to take on new projects and learn new skills.

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Supervisory Responsibility

This position has no supervisory responsibilities.

Employee Benefits Package include(s):

Eligibility to participate in employersponsored plan(s) on the first day of the month following sixty (60) days of full time employment
Eligible to enroll in Company Sponsored Medical, Dental, Vision, and Voluntary Life Insurance
Automatic enrollment in the 100% employer paid Life and Long-Term Disability (LTD) Insurance
Eligible to participate in Techline 401(k) retirement plan
Free lunch daily
Casual office dress code
Paid holidays, leave options, and more

Equal Employment Opportunity Policy

Techline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Techline does not sponsor H-1B visas.