- Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.
- Lift up to 25 pounds on occasion, sitting and standing for extended periods.
- Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.
- Speaking, Speech Clarity, and Speech Recognition.
- Writing, Reading and Written Comprehension, and Written Expression.
- Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.
- Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.
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Bath and Kitchen Showroom Sales Specialist - Austin, United States - Reece Group
Description
Bath & Kitchen Showroom Consultant Job DescriptionWho We AreWorking at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day.
To learn more about our purpose and values, visit our career site at WE AREAt Reece, you're part of a big family.
We have a strong caring culture that supports each other, along with the communities where we live and work. We also believe every person has his or her own story. Individuality is what makes us great. We are part of an industry that plays an important role in the health of society. The future here is bright. And with us, you're empowered to make a difference. Within a strong team environment, our people are encouraged to grow. We invest in their development both personally and professionally. With the right attitude, anyone can succeed with us. What you can accomplish here is limitless.Which is why for many or us this is our "forever company."THE IMPACT YOU'LL MAKEAs a Bath & Kitchen Showroom Consultant, you will leverage your technical knowledge and superior customer service skills to help create customers for life Your primary responsibility will be to achieve sales and margin targets within the categories we display.
As a Showroom Consultant, you will provide remarkable end-to-end experiences for end users and develop long-lasting relationships with designers, smaller custom builders, and high-end remodelers as part of the Bath & Kitchen eco-system.
WHAT YOU'LL BRINGPassion for sales and customer satisfactionAbility to build rapport by establishing a good first impression and build trust by exhibiting our valuesDelivery of agreed upon promises and co creation future growth opportunitiesTechnical knowledge of appliancesAbility to develop a portfolio of business consisting of designers, smaller custom builders (<5homes per year), and high-end remodelers**Extensive experience selling home furnishings (flooring, cabinets, countertops, lighting, window treatments) or home improvement products (plumbing fixtures, HVAC products, appliances, hardware) or building material productsKEY RESPONSIBILITIESSALESAchieve sales targets by delivering remarkable service and consistently following the sales process: qualify, quote, overcoming obstacles, close the sale and follow up post-sale.
Achieve gross product targets by qualifying customers to understand their business needs and utilize appropriate pricing rate cards.Grow customer base within company targets, Average Monthly Active Accounts.
Monitor current sales trends and product performance results, utilizing company reports to analyze trends and develop plans to qualify and engage new customers.
Enthusiastically promote all categories we display, including but not limited to:appliances, plumbing and outdoor grilling.
Provide solutions based on customer needs; delight by offering solutions they may not have considered leveraging market trends, new product information, and design-based thinking.
Develop strong relationships with designers, small custom builders, and high-end remodelers by understanding their business model/needs and applying our unique value proposition.
Prepare error-free quotes and spec/picture books within 1 business day of customer meeting or interaction. Communicate with customer if expectation cannot be met and provide updated timeline.Follow up post-quote within customer expectations in order to identify potential obstacles in earning the business.
Convert quote to order and procure products following our standard operating procedures for sales orders, including cash handling.
Continually enhance sales skills and product knowledge in order to remain relevant and viewed as best in industry.
Attend showroom functions, CEUs, and events as means to acquire leads.
CUSTOMER FOCUSDevelop and sustain sales relationships within the remodel/new custom build eco-system by networking and influencing key decision makers to attain sale and create new accounts.
Mine showroom floor for new leads, utilizing end user contacts and proactively developing relationships.Develop an effective and productive working relationship with Showroom Support, and Network Development Representatives.
COMMUNICATIONRespond with urgency and within 1 business day.
Attend daily huddles with manager and monthly touch bases.
Communicate daily to support function on backorder concerns and task to be completed by the Showroom Consultant Support.
Readily share ideas, trends, and customer feedback in positive manner to improve upon current processes.
Share market and competitor information with all applicable channels within the organization and establishes relationships and working partnerships with all levels.
ADMINISTRATIVEMonitor daily and manage calling & trouble queues and past due orders report on a timely basis in accordance with company policy.
Track weekly sales progress and complete assigned training.Maintain the highest ethical standards consistent with good judgement, company policy and objectivesAssist with credit and collections of accounts receivable as needed.
YOUR BACKGROUNDProficient in Excel, Word, OutlookPreferred Experience3+ years in sales with demonstrated successBachelor's degreeExperience in home furnishings or home improvement or complex sales cycleExperience with higher-end products/servicesFollowing is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:AttendancePhysical Capacities
Oral Communication Skills
Written Communication Skills
Mental Capacities
We're also dedicated to supporting our most valuable asset, our associates One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.
All full-time associates are eligible for the following benefits:Medical and Dental InsuranceFlexible Spending Accounts and Health Savings AccountsCompany-paid Life InsuranceShort Term Disability401(k)PlanPaid Time Off (PTO) - plus paid holidaysParental LeaveVoluntary benefits:
VisionLong-term DisabilityVoluntary Life and AD&D InsuranceAdditional Voluntary Benefits through CorestreamWe're an equal opportunity employer and we welcome diversity and inclusion Reece USA is an Equal Opportunity Employer
