UKG Pro HRIS Analyst - Pittsburgh, United States - Planet Technology

Planet Technology Pittsburgh, United States

5 days ago

Description

Planet Technology is hiring a UKG Pro IT Application Analyst (HRIS) for our client in the Pittsburgh, PA area (so relocation would be required for anyone not local 3 days onsite/2 days remote). Direct Hire/Perm.

Job Responsibilities:

Support day-to-day operations, projects, enhancements, and upgrades.

Business and system support of relevant business application (UKG Pro) for their designated business area.

Business process analysis and design within UKG Pro.

Configuration of IT business applications to meet business requirements.

Ability to work independently with minimal oversight.

Collaborate internally with all IT groups (DBA, Infrastructure, Integration, BI, and other Applications) to maximize the efficiency and accuracy of integrations and application environments.

Gather business requirements, create functional specifications, and create and manage test plans.

Work in conjunction with 3rd party support vendors/personnel.

Demonstrate a willingness to expand knowledge and capabilities in support of the business area.

Accountable to deliver on production support SLA's.

Responsible for issue resolution and root cause analysis. Assist in developing permanent solutions to persistent application or integration issues/problems.

Maintain Help Desk tickets using JIRA.

Effectively interact with the end users to understand the nature and significance of application issues, conveying solutions, and monitoring the execution and results of user-acceptance testing (UAT).

Adhere to Change Control policies and procedures.

While not expected to be the norm, off-hours support may be needed to address issues affecting business operations.

Collaborate with PMO on project priorities and project execution.

Requirements:

5+ years' experience supporting an enterprise HRIS application (UKG experience preferred).

10+ year of general IT application support experience.

Deep understanding of how an HRIS supports HR business processes.

Experience configuring an HRIS to meet business requirements.

Experience with HRIS data and integration architecture (API's, reporting, etc)

Experience with additional cloud application admin/management/support a plus (DocuSign CLM, OneStream)

Planet Technology Enterprise Company Description

Planet Technology Enterprise is an internationally recognized IT Consulting Services firm established in 2003 with a specialty in SAP, Cloud Solutions & Big Data. We understand the marketplace and pride ourselves on serving IT candidates as individuals, not commodities. We recognize a candidate s personalized skills and can match them with both direct end clients and select consulting partners.

Additional Information

If you are interested, please respond to this ad with an updated resume and a summary of your skills. We look forward to hearing from you soon.

All your information will be kept confidential according to EEO guidelines.

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