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Ann Arbor

    Sr. Manager of Clinical Programs and Operations - Ann Arbor, United States - Sage Solutions Group

    Sage Solutions Group
    Sage Solutions Group Ann Arbor, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionSENIOR MANAGER OF PROGRAMS – ANN ARBOR, MI – IN-PERSON

    Job Summary
    Our client is actively seeking a Senior Manager of Programs to oversee the day-to-day administrative and clinical supervision of our programs. This role involves ensuring strict adherence to agency policies, goals, and mission while maintaining program compliance and continuously evaluating for improvement opportunities. The role involves maintaining participant records, developing program policies, ensuring accurate program evaluation, and advocating for participants' rights. Additionally, it includes conducting outreach programs and collaborating with community organizations. The ideal candidate must excel in clinical assessment techniques, counseling, case management, and client advocacy while being culturally competent and sensitive to trauma. They should maintain confidentiality, navigate professional boundaries, engage in crisis intervention, and be familiar with community resources, particularly for homeless populations.

    Responsibilities
    • Manage program compliance and departmental adherence to administrative policies and procedures.
    • Continually assess program structure and content for improvement.
    • Stay current with industry and agency rules and regulations.
    • Monitor and maintain records and documentation for various programs.
    • Submit required reports to city, local, state, and federal agencies.
    • Foster an inclusive environment for staff and participants, valuing diversity.
    • Ensure regular performance reviews are conducted to assess employee strengths and areas for improvement.
    • Set performance goals and provide feedback to encourage continuous development.
    • Ensure training programs meet the needs of participants and staff.
    • All other duties as assigned
    Requirements
    • Master's degree in social services, human services, or related field (required).
    • LMSW certification (required).
    • Previous experience supervising program team leaders and/or providing supervision for staff seeking MSW licensure.
    • 5+ years of experience in mental health, substance use disorder, or homeless services (required).
    • 3+ years of supervisory experience (preferred).
    • Valid Michigan driver's license and proof of vehicle insurance.
    • Possesses strong communication skills.
    • Can detect and discern visual stimuli and color.
    • Must be able to stand for long periods, traverse uneven surfaces, climb stairs, and lift objects weighing up to 50 pounds.

    We are an Equal Employment Opportunity employer. All aspects of employment are governed based on merit, competence, and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other category protected by federal, state, or local law.

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