Director, Dt Operations - Farmington, United States - Otis

Otis

Verified Company

Farmington, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Date Posted:

Country:
United States of America

Location:

OT999: 1CP - Farmington, CT One Carrier Place, Farmington, CT, 06032 USA

Job Title
Director, DT Operations & Transformation
Role Overview:
The Otis Digital Technology (DT) team is seeking a Director of DT Operations and Transformation to oversee and advance the seamless and effective functioning of the DT Organization in our digital transformation journey. This role will design and execute strategies and initiatives aimed at enhancing DT's operational performance, streamlining internal processes, and fostering a collaborative culture of excellence within DT. This role will lead the advancement of Otis' digital transformation efforts for the DT Organization in collaboration with our functional partners such as Supply Chain and Finance as well as Regional Operating Unit alignment.
On a typical day you will:
Develop and lead initiatives aimed at operational excellence improving efficiency, quality, and agility through the integration of process optimization, digital systems, and data metrics.
Analyze DT processes and digital workflow to identify bottlenecks or inefficiencies, proposing and implementing solutions to optimize operations.
Establish and monitor KPIs related to operational excellence for processes, initiatives, and digital systems & tools.
Utilize datadriven insights to drive continuous improvement in operational practices.
Facilitate crossdepartmental collaboration ensuring alignment with overall business and organizational objectives and seamless integration of digital tools and platforms.
Partner with Supply Chain, Finance, and other functional partners in addition to other teams within DT to establish supplier performance management capabilities and conduct executive business reviews with top suppliers to ensure strategic alignment and operational excellence.
Provide support to the DT Operations & Project Management Office (PMO) to monitor and enhance the global DT intake process for prioritizing and scheduling work, enhance alignment and collaboration across key programs and projects, and deliver uplift and foundational programs that drive productivity, optimization, quality, and pace.
Focus on enhancing DT roles and core competencies for the future state, including preparing successors for key roles, reorganizing responsibilities, and increasing diversity within technical teams. Additionally, mature the postuplift operating model to empower highperforming teams and drive organizational success.
Engage in external forums to drive thought leadership and community outreach in Digital, Science, Technology, Engineering, and Math (STEM) fields.
Support, track, and report progress on Chief Digital Officer (CDO) goals and key performance indicators (KPIs) aligned with Performance Connect and Functional and Regional Business Reviews.

What You Will Need to be Successful:

Proven leadership in leading digital transformation initiatives within large organizations, fostering innovation, and driving impactful change.
Strategic vision to develop and communicate a clear digital strategy aligned with business objectives.
Crossfunctional collaboration experience with functional partners in Supply Chain, Finance, in addition to other DT teams.
Proficiency in project and program management, supplier management, process implementation & enhancement, performance tracking and reporting, and effective communication and influence.
Relevant bachelor's or master's degree, along with certifications or training in digital transformation, project management, or related areas.
Experience working with global teams, capable of bringing together stakeholders, aligning strategic goals, initiatives and driving improvements.
Familiarity with AI and its utilization is a plus.
Certifications such as Lean Six Sigma, CDTP, PMP, ITIL, SAFe are a plus.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.- Otis is the world's leading elevator and escalator manufacturing, installation, and service company.

We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.- You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.- When you join Otis, you become part of an innovative global industry leader with a resilient business model.