Operations Specialist - Scottsdale, United States - Jones Lang LaSalle Incorporated

Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.

We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.

Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Key Elements and Essential Tasks
Management of critical alarms related to building mechanical infrastructure, fire and life safety, through Building Automation Systems
Responsible for tracking, escalating, and communicating incidents with potential for business disruption through established channels and protocols
Assist field operations with troubleshooting equipment utilizing building automation system information, evaluating trend data, and performing overrides
Assist in coordinating building shutdown activities through building automation system and notifications
Validate approval of vendor activity prior to active before work beginning
Perform pro-active virtual tours of all facility systems for proper operation
Field occupant requests for environmental conditions
Manage, maintain and issue required reports
Dispatch and generate work orders in Computerized Maintenance Management System (CMMS) for technicians to address reactive maintenance needs
System (CMMS) for technicians to address reactive maintenance needs.
Familiar with Building Automation Systems and their functionality
Record readings and make adjustments where necessary to ensure proper operation of equipment
Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials; maintain a clean and safe workplace
Any and all other duties and tasks assigned.

MINIMUM REQUIREMENTS
High School diploma or GED equivalent
Preferred four-year engineering degree, business, or technology related field from accredited university/college.
Strong knowledge of computer applications including Word and Excel
Ability to write policies and procedures for program delivery and training purposes.
Excellent written and verbal communication skills.
Ability to consistently develop accurate periodic reports, under client defined critical deadlines.
Time management, multi-tasking, and organization skills with strong attention to detail.
Self-starter and must be able to work in a fast paced, high-volume environment.
Off hour and weekend availability is required.
Previous experience in Building automation systems preferred
Ability to analyze the operation of various systems, determine the cause of any

problems/malfunctions

and take corrective action as required.
Excellent understanding of technology, software applications, and phone and computer systems
Advanced customer focus and customer service skills communicates effectively with superiors, peers and subordinates.
Strong Interpersonal skills
Great verbal and written communication skills
Ability to remain calm and in control of a situation

While performing the duties of this job, the employee is regularly required to travel from floor to floor and may be required to travel outside between buildings in varying outdoor weather conditions.

The employee may also be regularly required to sit or stand for prolonged periods of time; regularly use hands to operate office machinery including, but not limited to, telephones, computers, fax, and photocopy machines; regularly required to walk, talk, and hear.

Available to work nights and weekends as needed

Location:
On-site –Scottsdale, AZ

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.

We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.

Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Key Elements and Essential Tasks
Management of critical alarms related to building mechanical infrastructure, fire and life safety, through Building Automation Systems
Responsible for tracking, escalating, and communicating incidents with potential for business disruption through established channels and protocols
Assist field operations with troubleshooting equipment utilizing building automation system information, evaluating trend data, and performing overrides
Assist in coordinating building shutdown activities through building automation system and notifications
Validate approval of vendor activity prior to active before work beginning
Perform pro-active virtual tours of all facility systems for proper operation
Field occupant requests for environmental conditions
Manage, maintain and issue required reports
Dispatch and generate work orders in Computerized Maintenance Management System (CMMS) for technicians to address reactive maintenance needs
System (CMMS) for technicians to address reactive maintenance needs.
Familiar with Building Automation Systems and their functionality
Customer service focused
Record readings and make adjustments where necessary to ensure proper operation of equipment
Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials; maintain a clean and safe workplace
Any and all other duties and tasks assigned.

MINIMUM REQUIREMENTS
High School diploma or GED equivalent
Preferred four-year engineering degree, business, or technology related field from accredited university/college.
Strong knowledge of computer applications including Word and Excel
Ability to write policies and procedures for program delivery and training purposes.
Excellent written and verbal communication skills.
Ability to consistently develop accurate periodic reports, under client defined critical deadlines.
Time management, multi-tasking, and organization skills with strong attention to detail.
Self-starter and must be able to work in a fast paced, high-volume environment.
Off hour and weekend availability is required.
Previous experience in Building automation systems preferred
Ability to analyze the operation of various systems, determine the cause of any

problems/malfunctions

and take corrective action as required.
Excellent understanding of technology, software applications, and phone and computer systems
Advanced customer focus and customer service skills communicates effectively with superiors, peers and subordinates.
Strong Customer Service skills
Strong Interpersonal skills
Great verbal and written communication skills
Ability to remain calm and in control of a situation

While performing the duties of this job, the employee is regularly required to travel from floor to floor and may be required to travel outside between buildings in varying outdoor weather conditions.

The employee may also be regularly required to sit or stand for prolonged periods of time; regularly use hands to operate office machinery including, but not limited to, telephones, computers, fax, and photocopy machines; regularly required to walk, talk, and hear.

Available to work nights and weekends as needed

Location:

On-site –Scottsdale, AZ If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.

We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Some of these benefits may include:
401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

We take our responsibility to protect the personal information provided to us seriously.

Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process.

We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.

We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement

.
For additional details please see our career site pages for each country.

For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date.

You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen).

Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –

you may contact us at Accommodation Requests .

This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us

page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and

responsibilities.

Only job-related convictions will be considered and will not automatically disqualify the candidate.
Accepting applications on an ongoing basis until candidate identified.

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each

of us unique.

We help our people thrive, grow meaningful careers and find a place where they

belong. Together,

we strive to be exceptional and shape a better world.
For over 200 years, JLL (


NYSE:
JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

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