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    Assistant or Associate Director - New Orleans, United States - Loyola University New Orleans

    Loyola University New Orleans
    Loyola University New Orleans New Orleans, United States

    3 weeks ago

    Default job background
    Description
    The Assistant Director of Slate Operations is a key member of Loyola's data support team.

    This role is responsible for the daily data management of Loyola's prospective student CRM system, Slate, as well its integration with Loyola's student information system, Colleague, and other auxiliary systems.

    This role oversees the development of university applications, application workflows, decision releases and report-building, among other tasks. This position can be fulfilled either on campus or hybrid/remote.

    Examples of Duties

    Spearhead the daily maintenance, process optimization, audit and archival of Loyola's Slate CRM system.


    • Collaborate, support and provide recommendations on operational processes to Leadership (e.g. application building, data management and reporting, event and form
    * management, communication campaigns and decision releases. etc.)

    • Ensure smooth integrations between Slate, Colleague, and other partner systems
    • Research and update Slate with the latest tools as well as staying knowledgeable about industry-wide best practices
    • Perform regular quality audits of processes within Slate and identify operational inefficiencies
    • Oversee and manage the swift processing and uploading of student application materials (e.g. transcripts, recommendation letters, test scores, resumes, personal
    * statements, etc.) to Slate

    • Document internal business processes as it relates to Slate
    • Collaborate with and support the group of Slate administrators with information sharing, troubleshooting and in absence support
    • Assist in the processing of undergraduate applications as needed
    • Attend and serve prospective students at on and off campus recruitment events when requested
    • Assumes other duties and responsibilities deemed necessary by the Director.
    Typical Qualifications


    • Bachelor's degree required.
    • Minimum five years of experience working with an admissions/enrollment management CRM.
    • Motivated to collaborate with campus partners with a spirit of humility and service.
    • Must be able to work with minimal supervision while demonstrating superior time management, organizational and analytical skills
    • A proven history of solving complex problems with sustainable goal-oriented solutions
    • Must be proficient with relevant technology as well as possess strong interpersonal skills, effective presentation skills and strong written and verbal communication
    * skills.

    • Willingness to acquire an understanding of the Jesuit commitment to excellence in education, diversity of the student body, social service, and the liberal arts and
    * sciences traditions.

    • Reflect the values of goals and priorities of a value-centered education must be reflected in all written or verbal communications
    • Ability to develop congenial and productive working relationships with Loyola administrators, faculty, staff, students, and alumni.
    • Willingness to travel and/or work irregular hours and weekends when needed.
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